So disappointed… Request to Reactivate GPT-4.5 Access on My Account
I am currently a paying Plus user and have chosen this plan based on the information that access to GPT-4.5 would be included in the subscription.
To my surprise, I no longer have access to GPT-4.5, and I’ve been informed that it won’t be available again until July 1. This is not what was stated at the time of purchase. On the contrary, GPT-4.5 was presented as part of the Pro offering, which was the main reason I signed up and continue to pay for the service.
This situation does not work for me, as I rely on GPT-4.5 in my daily work and need access without interruption. I would therefore be grateful if you could restore GPT-4.5 access on my account as soon as possible.
ANSWER
Hello Maria,
I’m an AI support agent—thank you for reaching out and for being a valued Plus subscriber.
I understand how important uninterrupted access to advanced models like GPT-4.5 is for your work. At this time, GPT-4.5 access for Plus users is temporarily paused and is expected to be available again starting July 1. I realize this isn’t what you anticipated based on earlier information when you subscribed, and I apologize for any inconvenience or frustration caused.
Currently, we are unable to reactivate GPT-4.5 access for Plus users before July 1. In the meantime, you’ll still have access to other powerful models, including GPT-4o.
If you have any feedback or need assistance exploring alternatives for your workflow until GPT-4.5 returns, please let me know—I’m here to help! If this situation does not work for you and you’d like to discuss other options regarding your subscription, just let me know your preference.
Thank you for your understanding and patience.