Got access to GPT4 API two weeks back but says "model does not exist"

[jot1]

No I do not have access in Playground chat mode. I can also share the Org ID if you want. Would be super great if you could help here.

This is the list of models returned by models endpoint

"id": "babbage",
"id": "davinci",
"id": "text-davinci-edit-001",
"id": "babbage-code-search-code",
"id": "text-similarity-babbage-001",
"id": "gpt-3.5-turbo",
"id": "code-davinci-edit-001",
"id": "text-davinci-001",
"id": "ada",
"id": "babbage-code-search-text",
"id": "babbage-similarity",
"id": "gpt-3.5-turbo-0301",
"id": "code-search-babbage-text-001",
"id": "text-curie-001",
"id": "whisper-1",
"id": "code-search-babbage-code-001",
"id": "text-davinci-003",
"id": "text-ada-001",
"id": "text-embedding-ada-002",
"id": "text-similarity-ada-001",
"id": "curie-instruct-beta",
"id": "ada-code-search-code",
"id": "ada-similarity",
"id": "code-search-ada-text-001",
"id": "text-search-ada-query-001",
"id": "davinci-search-document",
"id": "ada-code-search-text",
"id": "text-search-ada-doc-001",
"id": "davinci-instruct-beta",
"id": "text-similarity-curie-001",
"id": "code-search-ada-code-001",
"id": "ada-search-query",
"id": "text-search-davinci-query-001",
"id": "curie-search-query",
"id": "davinci-search-query",
"id": "babbage-search-document",
"id": "ada-search-document",
"id": "text-search-curie-query-001",
"id": "text-search-babbage-doc-001",
"id": "curie-search-document",
"id": "text-search-curie-doc-001",
"id": "babbage-search-query",
"id": "text-babbage-001",
"id": "text-search-davinci-doc-001",
"id": "text-search-babbage-query-001",
"id": "curie-similarity",
"id": "curie",
"id": "text-similarity-davinci-001",
"id": "text-davinci-002",
"id": "davinci-similarity",
"id": "cushman:2020-05-03",
"id": "ada:2020-05-03",
"id": "babbage:2020-05-03",
"id": "curie:2020-05-03",
"id": "davinci:2020-05-03",
"id": "if-davinci-v2",
"id": "if-curie-v2",
"id": "if-davinci:3.0.0",
"id": "davinci-if:3.0.0",
"id": "davinci-instruct-beta:2.0.0",
"id": "text-ada:001",
"id": "text-davinci:001",
"id": "text-curie:001",
"id": "text-babbage:001",

[jot1]

Any updates here? We have also filed a PR for OpenAI Eval. Link - Emergency department classification eval by abhinayvyas · Pull Request #587 · openai/evals · GitHub

One workflow is in critical state due to this requirement. Can you please help.

Org ID - org-5d6Wje7Qw2CviZoAKbiaOZTT

[jot1]

Attaching the invite for you reference. I got the access sometime back but not able to access it either in Playground or API. Please help

[sps]

If you’re part of multiple orgs (personal + Work_org) use the org id using which you applied for access and switch to the org using dropdown on the top right while using playground.

[jot1]

I had a account from my personal email. And one account from my work email. I had applied from the work email and gotten access to it and I am using that account only. Still not able to use the API.

Please help here. I am share whatever detail you want from my end. thanks

[sps]

TBF, I can try to help with what I knew, but in the end I’m not OpenAI employee I would recommend contacting them via help.openai.com

Try logging into the account with access to gpt-4 in a new browser or in incognito mode.

[y.rudnitski]

Exactly the same issue - got access to the model (at least in email notification) bot in reality model is not available

[jot1]

@logankilpatrick can you please help here. I was super stoked that I got access to the GPT 4 API but now extremely disappointed. I have also submitted OpenAI Eval for this. Also a payer for ChatGPTPlus since day one. I am building a product in medical and would love to use GPT4 in our product.

[AlexDeM]

Are you using v1/chat/completions endpoint?

[jot1]

Yes I am using that only

[AlexDeM]

Thanks,

@jot1

No I do not have access in Playground chat mode.

If click on the link below - which models can you see?
https://platform.openai.com/playground?mode=chat

https://platform.openai.com/playground?mode=chat

For those with no access to GPT-4: there are gpt-3.5-turbo-*** only, but it is fully accessible, even for free accounts.

If you can access that playground - and you can’t see any model of gpt-4, you can confirm it is something with your account/invitation - it is happening with a few others in this forum;

Or maybe you can see some specific gpt-4-**** model(s) related to your account with different name suffixes.

Some say: “you can specify your organization in your API requests with the header”: OpenAI-Organization

For others, the correct words are:
“you must specify your organization…” in that header.

[jot1]

@AlexDeM

https://platform.openai.com/playground?mode=chat

I only see GPT 3.5* as shown below. And I have tried sending in OpenAI Organization ID in the header and that also does not work.

Someone from OpenAI please help me here

[AlexDeM]

Thanks for the reply. This playground is for GPT-4 models only - and these two 3.5 are for demo - nothing else. So it is confirmed - the problem is with your account - they invited you but didn’t grant access yet. You are on the right path, if you have GPT-4 paid account I supposed you received Tier2 support contact - try them again. Tier1 Help Bot in help.openai.com is useless, IMHO.

[jot1]

A quick update. My personal and professional accounts are now merged. The personal account show GPT4 in the playground. The professional account (rapidclaims) does not.

But I am still not able to call the GPT-4 API. Personal account’s API Key does allow sending in OpenAI’s Org ID. Professional account’s API Key says that the model does not exist.

e

[sps]

Access is granted to Org ID. Every account initially gets its own org id.

You cannot “merge” accounts, only add them to an org. To access GPT-4 on an your other account that doesn’t have it, you’ll have to add this account to the org of the account that has access.

[jot1]

thanks @sps Super super helpful. API access works

[jot1]

@sps I got another small issue that would be great if you could help. I got a 2500 USD grant from OpenAI on one of the Org ID. I had requested GPT-4 access on that but got it on the other Org ID somehow. So now for the Org ID that I have the GPT 4 access, I do not have the Credits. What should I do here?

[sps]

Billing occurs for the org you are a member of. So credits will be consumed for org with gpt-4 access

[jot1]

But when I use the GPT-4 API the other Org ID which does not have the credits get billed as show in the image below.

To explain more, I have 2 accounts jot321@gmail.com and jot@rapidclaims.ai and I have 2 Orgs. Both emails are part of each org. But the Org without Grant has the GPT4 API access, so I am not able to use the API with grant money.

[sps]

Yes you will be billed from the owner account of the org whose org ID you use to make api calls