GetDownloadLinkError occurs consistently when trying to access or extract uploaded file content

ChatGPT Bugs
1

Error: GetDownloadLinkError

Personal Comments:
I started receiving this error 3 days ago. I have tried everything that ChatGpt 4.0 has suggested to correct the error with no success. I am working on a software project with a simple directory structure (Only 1 level). I compress my project to a zip format and upload it to the chat, ask it to use the file and do something. After extracting I get a message that the GetDownloadError has occurred preventing further processing. My last message “It seems that the same issue persists, even with a single file in the archive. This confirms that the problem isn’t related to the size or complexity of the files being uploaded but likely stems from a deeper issue in the environment’s file handling system.” I am at a loss with what to do next…

Description: This error occurs consistently when trying to access or extract the contents of uploaded files. The error suggests a failure in generating or accessing a temporary download link for the files after they are uploaded.

Context:

  1. The error has been encountered across multiple file formats and sizes, including .zip and .7z archives.
  2. The files uploaded ranged from multi-file archives to a single-file archive, with sizes as small as <1KB.
  3. Despite the file sizes being well within the typical upload limits (maximum file size attempted 40KB), the error prevents any further processing or extraction of the files.

Environment:
I am running ChatGPT 4.0 in a Chrome Browser on a Dell Laptop with Windows 10. To ensure a pristine environment. The laptop was set back to factory defaults and only the necessary tools have been reinstalled. Chrome, Visual Studio Code And Community 2022, 7-Zip.

Steps Taken to Resolve the Issue:

  1. Multiple File Upload Attempts:
  • Several files were uploaded in different formats, including .zip and .7z.
  • Files of varying sizes were tested, including very small files (e.g., 40KB) and archives containing just one file.
  • Attempts were made multiple times over a 3 day time period.
  1. File Format Changes:
  • Files were re-compressed and uploaded in different formats (.zip, .7z) to see if the format or compression method was the cause of the issue.
  • Each format tested resulted in the same GetDownloadLinkError.
  1. Simplified File Content:
  • The contents of the files were simplified, with attempts made using archives that contained fewer and fewer files until only a single file attempt was made.
  • Even with this simplification, the error persisted.
  1. Repeated Attempts:
  • The uploads and processing attempts were repeated multiple times to rule out temporary glitches or one-off issues.
  • The error occurred consistently across all attempts.
2 Likes
2

Same issue here. No longer able to process files with the same data and instructions used a week ago. Asking for very simple excel file manipulates. The generated python code works locally, which is nice, but interface no longer runs uploaded files.

Actually, upon further investigation, chatGPT was trying to use a column name that didn’t exist. When I asked it to explicitly reference the column by number rather than name it worked fine. The error message of GetDownloadLinkError is very misleading!

3

I reproduced the issue several times. Every time the pattern was as follows:

Day 1: Start a conversation with ChatGPT, provide one or multiple files in different messages, ChatGPT can successfully load them.
Day 2: Continue the previous conversation (does not make a difference whether I reload the page or not) and provide further file(s). Now, ChatGPT can no longer load these new files, no matter how often I try it.

4

Conversational extras like files uploaded and contents generated are only there for the duration of that current chat session and will also timeout if left for long period (not sure how long that time is)

You will need to start a new chat and upload the files again to use them.

5

Yes, but that would not explain to me why uploading new files is not allowed. In any case, it’s a cumbersome limitation if I have to give up the context of the current conversation.

6

Agreed with the previous message. The explanation about chat session timing out so previous data being lost does not explain why new data cannot be uploaded in the same chat. I think there is possibly a bug here.

What I see:

  1. Have a chat and after a while ChatGPT (4o) cannot display my data due to GetDownloadLinkError.
  2. I re-upload data to the same chat. My csv data is displayed in the chat, however ChatGPT cannot access any of its content, due to GetDownloadLinkError.
  3. If I start a new chat, there I can upload the data and ChatGPT will see it. However all the context is now lost and I have to copy a bunch of stuff over.

If this really is about uploaded and generated content timing out, we should still be able to upload new data and work with that.