Full 4 hours of chat disappears after clicking on the headphone icon

I began the day, picking up from a chat session from yesterday. After 4 hours of productive discussion, I was tired of reading and clicked the Voice icon to the right of the input area at the bottom of the screen.

Made a welcoming comment and need to refer to the text in order to ask my next question. Shockingly, the text from today’s conversation was gone.

ChatGPT said "I understand your frustration, let’s move on. After trya few things, it appears there was no way to get it back. So I thought about sharing or ‘saving’. But that failed with the “Failed to copy link to clipboard - could not create link”. error.

Do these posts get reviewed and possibly replied to by anyone from OpenAI or a tech support person?