Dear OpenAI Support Team,
I am writing to express my frustration regarding the limitations imposed on ChatGPT-01 under the Plus plan. After just two days of usage, I was restricted from accessing it for 4–5 days, which has significantly impacted my experience. As a paying customer, I find this restriction extremely inconvenient and disappointing.
I fully understand the need for fair usage policies, but I strongly believe that users should have more control over how their usage is allocated. Instead of abruptly restricting access to one specific function, it would be much more user-friendly if we could manage our usage distribution across different features based on our personal needs. This flexibility would greatly improve the overall experience for Plus subscribers.
Could you clarify why the current system enforces such strict limitations on ChatGPT-01? Additionally, is OpenAI considering any improvements to allow users to customize their usage balance instead of facing sudden restrictions?
I appreciate your time and look forward to your response.
Best regards,