File Upload I s not working for both GPT Builder and Chat Interface

same issue here, PDF can’t upload

Same here. Very frustrating. I hope the engineers fix this soon.

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Same here as well. Hoping for a fast fix. Thank you!

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Same issue here! Only images are uploading

Same, I’ve been having issues with generating downloadable files and now I cant upload either, super annoying

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Same here for word, pdf, and ppt on a paid subscription. File almost uploads and then fails. Was working fine a couple hours ago. Checked document settings to remove any privacy/security settings but still no dice.

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Same here - pretty disappointing as I only forked out for the PLUS subscription today specifically for this task. Hope there’s a fix soon.

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Update
We are continuing to investigate reports that file uploads in both ChatGPT and our API products are returning errors for customers.
Posted 33 minutes ago. Aug 19, 2024 - 12:28 PDT

3 Likes

Same problem here, ChatGPT plus user :slight_smile: :frowning:

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Same problem here, I have been having this problem since this morning.

Same problem here, I am no more able to upload pdf files and word files. I tried with 2 differents laptops and my smartphone …

I am having the same problem. I cannot upload any pdf from any device I have tried. I keep getting Error 5 but the cause is with ChatGPT4o.

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Having the same problem. Found a thread from January 28-29th where the same issue was occurring. The issue was eventually resolved by Open AI so it seems this is some sort of recurring glitch with GPT 4. Hopefully will be resolved soon.

Update
We are continuing to investigate this issue.
Posted 18 minutes ago. Aug 19, 2024 - 13:04 PDT

2 Likes

I have the same issue; I am unable to upload any files.

Also having the same issue.

Same here. Pictures only. I can block copy the documents as an end around uploading, but that is a bit of a pain.

same issue! Please fix. Low-key annoying.

Same problem here. I can upload pictures (JPG, ping), but not Word, text or PDF files.

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Same here! I cannot upload pdf files, but Excel files seem to be fine.