Failed to start voice mode in laptop

[uset82]

I reside in Norway, and suddenly my advanced voice feature stopped working on my laptop, but it still works on my iPhone.

By the way, my microphone works perfectly with NotebookLM, Facebook, and I have already enabled the microphone option for ChatGPT.

Any other reasons why it might not be working on my laptop or PC?

[frcataclysme]

Same problem, hope the devs are working on it…

[TheUser]

Same problem here. I’m in America. Advanced voice chat works in phone but not in browser. Not only this but I can’t even change the voice I use in custom GPTs anymore.

[maliyev09]

Same problem. Im in Azerbaijan, Plus subscription

[duongngochuyvn]

I had the same issue about 10 hours ago. I thought that my device wasn’t work properly, so I tried all the troubleshooting I could. Then I saw your post and realized that I’m not alone. Seems like this is a common issue from OpenAI, not us.

[DDDmax]

Same here in the USA. Works on my Android phone with the app though.

[sahiltina2004]

Yes man i am from Delhi in India ,i am also getting this issue in my desktop when i try voice chat it says “fail to start voice mode” in ChatGpt app and website .
I tried all the solution and even format my pc for 2 times but the problem not solve ,
i think its a server issue or is it my PC playing with me ,
oh god i don’t know what to do its a fantastic feature in Chatgpt and i loved the feature so much i am missing it Today .
Openai DO Something and resolve that problem please
Sahil

[sahiltina2004]

i think the problem is from backend so guys lets wait for some days may be the openai
team may resolve it quickly . wail till then

[vb]

The status page has been updated.
The team is already working on a fix.

OpenAI Status

[2alexbro]

Same problem! And it is on a paid version!

I’ve already tried using Google Chrome and Opera. I installed a standalone ChatGPT application on my Windows 11. Same problem, same error. I tried using it with the wired phones. Doesn’t work! Everything else works fine with my laptop and microphone (I mean Teams, Google Meet, WhatsApp, etc).

[2alexbro]

[pitt.the]

I’m experiencing the same issue with the microphone in the Windows ChatGPT app. It worked fine when I first installed it, but after a while, it stopped working and now shows an error (see attached image).

I’ve tried every possible fix, including:
Restarting the app and my PC
Checking ChatGPT app permissions
Verifying Windows privacy settings
Ensuring no other app is using the mic
Reinstalling ChatGPT with a full reset
Running Windows Troubleshooter
Force closing ChatGPT and background services
Checking and testing Windows audio input settings
Resetting Windows microphone permissions
Checking for conflicting apps or exclusive control issues
Running ChatGPT as administrator

Despite all these efforts, the issue persists. Any ideas on what else I can try?

Thanks in advance for any help!

[ivetagr]

The same here, Latvia. Waiting for some updates and how to fix it. Thank you!

[massimomercuri]

I am in Greece, same issue, same error message “failed to start voice mode” while on ChromeBook browser window.

I tried on the Android App, there is voice while on the app, but even if the gadget looks colored as in advanced mode and remembers who I am, it speaks with the default voice.
I checked the settings, the memories are still there. Looks like on the app it has lost the voice customizations (I had slowed down the speed and lowered the pitch, to make the voice more pleasant)

So, either the problem is in the back-end with the advanced voice parameters, or the Chromebook browser is missing some compatibility

[pitt.the]

Just an update:

This morning, the microphone started working again in the ChatGPT Windows app.

I’m not sure what caused the issue or what specifically fixed it, but I suspect it was related to the server rather than my PC or the app itself.