Hi,
My account has been permanently deactivated and I cannot log in to export my chat history.
These chats contain critical law exam notes that are not backed up, and my exams are imminent.
I’ve contacted support, privacy, and DPO but haven’t been able to access my data. Since I can’t log in, the export tool doesn’t work.
Could a moderator or staff member help escalate a manual data export or temporary read only access? I’m happy to verify my identity immediately.
Thank you.
@OpenAI_Support
1 Like
EricGT
April 6, 2026, 5:40pm
2
Welcome to the forum!
Did you see this ChatGPT FAQ
How do I export my ChatGPT history and data?
I have not tried it with a deactivated account so if this works, please let us know.
Note: I am not an OpenAI employee, just another user.
Hi! Thank you so much for the response. Unfortunately, as my account has been deactivated that means I cannot log in. Therefore, I cannot follow any of the instructions to export my chats.
1 Like
EricGT
April 6, 2026, 6:19pm
4
Thanks for letting us know!
Hopefully OpenAI sees this as a real need and replies with a working solution.
1 Like