Exploring ChatGPT Projects: Why do Web and Desktop feel like different products?

I want to share an interesting discovery while exploring ChatGPT Projects.

Initially, I had a simple question:

“Why can’t I move my existing chats into a Project?”

When I used the desktop application, I found that:

  • Chats outside Projects could not be dragged into Projects.

  • Some Work items could be moved into Projects, but the movement felt one-way.

  • Project organization felt somewhat limited.

My first assumption was:

“Maybe this is an intentional product decision.”

Maybe Chat and Work are different types of objects.
Maybe Projects are not designed to manage everything.

But then I tried the web version.

And the experience was completely different.

The web version allows:

  • Moving chats into Projects.

  • Moving chats between Projects.

  • Managing Projects in a much more flexible way.

This changed my understanding.

The question may not be:

“Why doesn’t ChatGPT allow this?”

but rather:

“Are different ChatGPT clients currently at different stages of Project evolution?”

So now, I have to use web version to manage my tasks. Then go back desktop version to use for work…


My product observation

From the user’s perspective, Chat, Work, Files, and Projects appear to belong to the same ecosystem.

They all represent different forms of user-created knowledge and work.

Therefore, users naturally expect similar management capabilities:

  • Move.

  • Organize.

  • Reassign.

  • Remove.

When capabilities differ between platforms, it becomes difficult to understand the actual information architecture.


A possible future direction

Personally, I think Projects have the potential to become much more than folders.

A future Project could behave like a true AI workspace:

Project

  • Conversations

  • Files

  • Work artifacts

  • Instructions

  • Memory/context

And users should be able to freely organize these elements.


I’m sharing this not as a complaint, but because I think Projects are one of the most interesting directions in ChatGPT.

I’m curious:

  • Is this difference between Web and Desktop expected?

  • Are more unified Project management capabilities planned?

  • How does OpenAI think about the relationship between Chat, Work, and Projects?

Besides, there is “delete” function in web version, but not be shown in desktop version.

Thanks for the detailed write-up, @Marv_Yu. I can see why the different behavior between web and desktop makes Projects feel inconsistent.

One important limitation is that only regular chats can currently be moved into Projects. Chats created with a custom GPT cannot be moved into a Project.

Could you share your desktop app version, and confirm whether you’re using the new ChatGPT app or ChatGPT Classic? That should help narrow down whether this is a version-specific gap or expected behavior in that client.

-Mark G.

Hi, so happy to see your reply. Plz allow me call you Mark~

The yesterday desktop version is 26.727.51351 (Before I reply you, I upgraded to 26.730.61309 but nothing changed:)))))))))

Thx GPT can help me easily change an MP4 into GIF file. I just uploaded here. Let’s do more discuss:p

- Marv Y

screencast

Besides, I wish desktop platform could raise a new function: REFRESH

If I delete a project on desktop, the chat/work windows will be released into non-project space. However, they cannot be further archieved. I checked this feature into web platform. This behaviour will delete these windows automatically. ¯\_(ツ)_/¯
So, after I restarted the desktop app, these windows disappeared.

- Marv Y

Thanks for the update, @Marv_Yu, and of course you can call me Mark 🙂

We’re sending your request for a desktop Refresh function to the team for logging, along with the issue where chats released from a deleted project cannot be archived and only disappear after restarting the app.

One important detail: ChatGPT Classic, the old desktop app, is still separate from the new app, so their features and behavior are not fully unified. You can still install ChatGPT Classic, and you can find more information about it here.

Please keep sharing anything else you notice.

-Mark G.

Thx Mark​:clinking_beer_mugs:

The new desktop is good. I said it in another topic. The merged product(chatgpt & codex) can let users do developmend and searching in one platform.

Wish could be more unified and complete:)))))))

- Marv