# Explore GPTs Option Missing in the iOS App

**URL:** <https://community.openai.com/t/explore-gpts-option-missing-in-the-ios-app/1402081>\
**Category:** Bugs\
**Tags:** chatgpt, bug, gpt, custom-gpts\
**Created:** [September 30, 2026, 1:09am UTC](https://community.openai.com/t/explore-gpts-option-missing-in-the-ios-app/1402081 "2026-09-30T01:09:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![agsillvaa](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/agsillvaa/32/50558_2.png) [@agsillvaa](https://community.openai.com/u/agsillvaa)\
**Post date:** [September 30, 2026, 1:09am UTC](https://community.openai.com/t/explore-gpts-option-missing-in-the-ios-app/1402081/1 "2026-09-30T01:09:46Z")

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**Environment**

**Surface:** iOS

**Browser or app version:** ChatGPT app version 1.2026.265

**iOS version:** 27.0.1

**Affected feature and model, if relevant:** Explore GPTs / GPT Store. Model not relevant.

* * *

**Bug**

**What happened, and what did you expect?**

The “Explore GPTs” option is currently missing from the ChatGPT app for iOS, even though this feature was previously available.

I had previously reported a similar issue affecting the Windows and Linux versions of ChatGPT. The OpenAI team responded to that report, and the issue was subsequently resolved on those platforms.

However, the same or a similar issue still appears to persist on iOS, at least on my device.

I expected the “Explore GPTs” section to remain available in the iOS app, allowing users to browse and access GPTs as they could previously.

* * *

**Reproduction**

**Steps or a minimal example prompt:**

1. Open the ChatGPT app on an iPhone running iOS 27.0.1.
2. Sign in to the account.
3. Open the main navigation menu/sidebar.
4. Look for the “Explore GPTs” option.
5. The option is not displayed.

This issue does not depend on a specific prompt or model.

* * *

**Diagnostics**

\*\*Exact error or screenshot:  
\*\*

 ![Bug - iOS](https://us1.discourse-cdn.com/openai1/original/4X/2/6/8/2684fa64041018064a6de91ec83e2d9e2ce11ade.jpeg)

There is no error message. The issue is that the “Explore GPTs” option is completely absent from the iOS interface.

Screenshot attached below.

**When it happened (with timezone) and how often:**

The issue is currently reproducible and occurs consistently whenever I use the ChatGPT app on iOS.

Observed on September 30, 2026, in the UTC-3 timezone (Brasília Time).

* * *

Thank you for your attention and for previously addressing the related issue on Windows and Linux.

If possible, I would also greatly appreciate it if OpenAI could consider granting me one complimentary month of the Pro plan as a small courtesy. I have been a loyal OpenAI user and have been actively helping identify and report bugs that may improve the experience for other users as well.

I completely understand that this may not be possible, but I would be very grateful if the team could consider it.

Thank you again for your attention and for your continued work on improving ChatGPT.

---

<div class="post-metadata">

**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\
**Post date:** [September 30, 2026, 3:45pm UTC](https://community.openai.com/t/explore-gpts-option-missing-in-the-ios-app/1402081/2 "2026-09-30T15:45:51Z")

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Hi @agsillvaa,

Sorry to hear that you’re experiencing a similar issue on iOS after the issue you previously reported on Windows and Linux was resolved.

I can see that a newer version of the ChatGPT iOS app, v1.2026.266, is available. Could you please try the following troubleshooting steps and check whether the Explore GPTs option appears afterward?

- Update the ChatGPT app to the latest version available in the App Store.
- If the issue persists, delete the ChatGPT app and reinstall it. Updating alone may not clear stale or corrupted local app data.
- If you have an active VPN, please turn it off temporarily and try again.
- Try switching to a different network, such as mobile data instead of Wi-Fi, or another Wi-Fi network.

If the Explore GPTs option is still missing after trying these steps, please contact OpenAI Support at [support@openai.com](mailto:support@openai.com) using the email address associated with your ChatGPT account. Please include the details you shared here, your updated app version, and a screenshot of the sidebar so our Support team can investigate further.

Regarding your request for a complimentary ChatGPT subscription, there are currently no promotional or goodwill offers available for a free ChatGPT subscription. However, I can take this as feedback and share it internally with the relevant team.

Thanks again for taking the time to report this and for providing the detailed reproduction information.

-AJ

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<div class="post-metadata">

**Author:** ![agsillvaa](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/agsillvaa/32/50558_2.png) [@agsillvaa](https://community.openai.com/u/agsillvaa)\
**Post date:** [October 8, 2026, 4:52pm UTC](https://community.openai.com/t/explore-gpts-option-missing-in-the-ios-app/1402081/3 "2026-10-08T16:52:59Z")

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Hello!

How are you doing?

I followed all the instructions provided, including updating the app to the latest version. Unfortunately, however, even though the “Explore” feature is available, I was unable to find the GPTs.

Based on this, I get the impression that the “Explore” feature has been rolled out, but the GPTs themselves have not yet been integrated into it or made available to users.

Of course, I could be mistaken, but that is the conclusion I reached after carefully following all the instructions I received.
