# Error when trying to authenticate - https://chat.openai.com/?\_tm=c\_err

**URL:** <https://community.openai.com/t/error-when-trying-to-authenticate-https-chat-openai-com-tm-c-err/547239>\
**Category:** Bugs\
**Created:** [December 7, 2023, 3:28am UTC](https://community.openai.com/t/error-when-trying-to-authenticate-https-chat-openai-com-tm-c-err/547239 "2023-12-07T03:28:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![scaffeoa](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/scaffeoa/32/259260_2.png) [@scaffeoa](https://community.openai.com/u/scaffeoa)\
**Post date:** [December 7, 2023, 3:28am UTC](https://community.openai.com/t/error-when-trying-to-authenticate-https-chat-openai-com-tm-c-err/547239/1 "2023-12-07T03:28:22Z")

</div>

Hello OpenAI Community,

I’m reaching out to seek help and advice regarding an authentication error that I’ve encountered while trying to access a specific URL for authentication purposes.

**Error Description:**  
When attempting to authenticate on the following redirect URL:  
[[https://chat.openai.com/?\_tm=c\_err](https://chat.openai.com/?_tm=c_err)]

Any ideas what is going on? I get the Oops, an error occurred! Try again.

When url redirects are the [chat.openai.com](http://chat.openai.com) and the url of the GPT in question.