# Error “Something went wrong. If this issue persists please contact us through our help center at help.openai.com. ”

**URL:** <https://community.openai.com/t/error-something-went-wrong-if-this-issue-persists-please-contact-us-through-our-help-center-at-help-openai-com/365070>\
**Category:** ChatGPT\
**Tags:** chatgpt\
**Created:** [September 11, 2023, 10:08am UTC](https://community.openai.com/t/error-something-went-wrong-if-this-issue-persists-please-contact-us-through-our-help-center-at-help-openai-com/365070 "2023-09-11T10:08:09Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![\_j](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/_j/32/766292_2.png) [@\_j](https://community.openai.com/u/_j)\
**Post date:** [September 20, 2023, 2:38pm UTC](https://community.openai.com/t/error-something-went-wrong-if-this-issue-persists-please-contact-us-through-our-help-center-at-help-openai-com/365070/4 "2023-09-20T14:38:41Z")

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The forum is regular OpenAI users, not a way to get in touch with OpenAI staff.

You found a nine-day-old thread, so the reason for issues you have are likely different and are currently shared by others.

> [@Unable to log into ChatGPT online!](https://community.openai.com/t/unable-to-log-into-chatgpt-online/384453/19):
>
> I get the same message. “Free Research Preview. ChatGPT may produce inaccurate information about people, places, or facts. [ChatGPT August 3 Version](https://help.openai.com/en/articles/6825453-chatgpt-release-notes)” From Spain

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_[View the full topic](https://community.openai.com/t/error-something-went-wrong-if-this-issue-persists-please-contact-us-through-our-help-center-at-help-openai-com/365070)._