# Error: Something went wrong. If this issue persists please contact us through our help center at help.openai.com. - No more access to ChatGPT via VPN, works fine without **URL:** \ **Category:** ChatGPT\ **Tags:** chatgpt, error\ **Created:** [November 9, 2023, 3:59pm UTC](https://community.openai.com/t/error-something-went-wrong-if-this-issue-persists-please-contact-us-through-our-help-center-at-help-openai-com-no-more-access-to-chatgpt-via-vpn-works-fine-without/489897 "2023-11-09T15:59:57Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![RainbowCabbage](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/rainbowcabbage/32/146141_2.png) [@RainbowCabbage](https://community.openai.com/u/RainbowCabbage)\ **Post date:** [November 9, 2023, 3:59pm UTC](https://community.openai.com/t/error-something-went-wrong-if-this-issue-persists-please-contact-us-through-our-help-center-at-help-openai-com-no-more-access-to-chatgpt-via-vpn-works-fine-without/489897/1 "2023-11-09T15:59:57Z")
Since about two or three days I’m constantly getting error messages in ChatGPT like: ‘Something went wrong. If this issue persists please contact us through our help center at [help.openai.com](http://help.openai.com).’ ![2023-11-09 16_51_40-Window](https://us1.discourse-cdn.com/openai1/original/3X/6/a/6a8f2e641f2c3491264069b7c38b8dbe7c83f749.png) I noticed that when I disable VPN (NordVPN) and refresh, I can access and use ChatGPT just fine. But when I enable VPN again, whichever country I choose (even when I choose a VPN router in my own country , I’m getting the very same messages. The country I live in allows access to ChatGPT, but it seems like OpenAI is restricting user access when you use certain VPN services. ---
**Author:** ![RainbowCabbage](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/rainbowcabbage/32/146141_2.png) [@RainbowCabbage](https://community.openai.com/u/RainbowCabbage)\ **Post date:** [November 9, 2023, 4:13pm UTC](https://community.openai.com/t/error-something-went-wrong-if-this-issue-persists-please-contact-us-through-our-help-center-at-help-openai-com-no-more-access-to-chatgpt-via-vpn-works-fine-without/489897/2 "2023-11-09T16:13:50Z")
Might still be DDOS related though. But the VPN part is strange and still valid though. ![2023-11-09 17_10_26-Window](https://us1.discourse-cdn.com/openai1/original/3X/0/9/092562adddc5bb59ecd68b89687a59c1dfa88df4.png) via: [status.openai.com](http://status.openai.com) ---
**Author:** ![RainbowCabbage](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/rainbowcabbage/32/146141_2.png) [@RainbowCabbage](https://community.openai.com/u/RainbowCabbage)\ **Post date:** [November 9, 2023, 9:27pm UTC](https://community.openai.com/t/error-something-went-wrong-if-this-issue-persists-please-contact-us-through-our-help-center-at-help-openai-com-no-more-access-to-chatgpt-via-vpn-works-fine-without/489897/3 "2023-11-09T21:27:20Z")
According to the OpenAI Status page. The issues regarding access or functionality of ChatGPT should now be resolved. ![2023-11-09 22_26_23-Window](https://us1.discourse-cdn.com/openai1/original/3X/6/d/6d35a319d3e8c4c64c75e12f8ccc04ef1a5e4ed7.png) ---
**Author:** ![system](https://us1.discourse-cdn.com/openai1/original/4X/8/7/c/87c2e81543bbb01aa9641aeef8fe14cab5e9590a.png) [@system](https://community.openai.com/u/system)\ **Post date:** [November 11, 2023, 9:27pm UTC](https://community.openai.com/t/error-something-went-wrong-if-this-issue-persists-please-contact-us-through-our-help-center-at-help-openai-com-no-more-access-to-chatgpt-via-vpn-works-fine-without/489897/4 "2023-11-11T21:27:23Z")
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