# "Error saving GPT" persistent error message when saving

**URL:** <https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284>\
**Category:** Plugins / Actions builders\
**Tags:** gpt\
**Created:** [November 13, 2023, 8:14pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284 "2023-11-13T20:14:37Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![andy.geek](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/andy.geek/32/247141_2.png) [@andy.geek](https://community.openai.com/u/andy.geek)\
**Post date:** [November 13, 2023, 8:14pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/1 "2023-11-13T20:14:38Z")

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Regardless of size and number I am always receiving this error when saving a GPT which contains a valid JSON file.

In the browser console:  
Failed to load resource: the server responded with a status of 500 ()

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**Author:** ![andy.geek](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/andy.geek/32/247141_2.png) [@andy.geek](https://community.openai.com/u/andy.geek)\
**Post date:** [November 14, 2023, 11:04am UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/2 "2023-11-14T11:04:51Z")

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I found a workaround to this issue, hopefully it continues to work!

Basically, I noticed an undo option when I hover over the ‘unpublished changes’… I copied my instructions and clicked undo, I then added back my updated instructions and was able to publish.

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**Author:** ![fernando.escobar](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/fernando.escobar/32/249163_2.png) [@fernando.escobar](https://community.openai.com/u/fernando.escobar)\
**Post date:** [November 15, 2023, 5:54am UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/3 "2023-11-15T05:54:35Z")

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Thank you! It worked for me as well! 🙂

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**Author:** ![shatzakis](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/shatzakis/32/140348_2.png) [@shatzakis](https://community.openai.com/u/shatzakis)\
**Post date:** [December 7, 2023, 12:17am UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/4 "2023-12-07T00:17:35Z")

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Thank you, this worked for me as well. The revert button brings it back to prior state, then you can paste/update configuration and saved!

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**Author:** ![jranil](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/jranil/32/242645_2.png) [@jranil](https://community.openai.com/u/jranil)\
**Post date:** [December 30, 2023, 8:04pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/5 "2023-12-30T20:04:19Z")

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![Screenshot 2023-12-30 221720](https://us1.discourse-cdn.com/openai1/original/4X/c/4/c/c4cc5fedd3c273c0c055149f2af81e11a7c3d09e.png)

there should be a bug around it, at least in my case  
(API error https:// chat.openai. com/backend-api/gizmos/g-G1qYY7zRb No config for gizmo \_app-c7bb6e9c1471fff7.js:26:2798792  
NextJS 7)

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**Author:** ![pencilllc](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/pencilllc/32/297975_2.png) [@pencilllc](https://community.openai.com/u/pencilllc)\
**Post date:** [February 7, 2024, 11:39am UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/6 "2024-02-07T11:39:47Z")

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I have the same issue, orange error, “Error Saving”, Feb 7th 24

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**Author:** ![shyam92](https://avatars.discourse-cdn.com/v4/letter/s/b77776/32.png) [@shyam92](https://community.openai.com/u/shyam92)\
**Post date:** [February 7, 2024, 12:39pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/7 "2024-02-07T12:39:36Z")

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Having same issue. reverting to previous state helped me once but not with second update.

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**Author:** ![pencilllc](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/pencilllc/32/297975_2.png) [@pencilllc](https://community.openai.com/u/pencilllc)\
**Post date:** [February 8, 2024, 12:25pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/8 "2024-02-08T12:25:33Z")

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with good intentions, @logankilpatrick I continue having this error it’s closed here [Error saving draft when building a new GPT - GPT builders / Plugins / Actions builders - OpenAI Developer Forum](https://community.openai.com/t/error-saving-draft-when-building-a-new-gpt/483284/177), this is my error screen sadly

![image](https://us1.discourse-cdn.com/openai1/original/4X/b/0/3/b03843392ab074a552b615dd779d75faa41165be.png)

Now I will proceed with feedback to make work easier and solve this asap:  
I can edit some, but when I edit 4, or 5, it shows me this error, the thing is that there is an auto save which sometimes is a bit annoying cause it’s making on time changes, would be great to have a small delay, or adjust this on dev mode.

Good luck, and by the way, amazing work! We all love OpenAI platform! My supports

```auto
POST https://chat.openai.com/backend-api/gizmos/g-XXXXXXXX/promote 504 (Gateway Timeout)
_app-0afc1c00c7d91cd1.js:26 FatalServerError: Something went wrong. If this issue persists please contact us through our help center at help.openai.com.

```

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**Author:** ![TomoSesame](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/tomosesame/32/315201_2.png) [@TomoSesame](https://community.openai.com/u/TomoSesame)\
**Post date:** [February 21, 2024, 5:39am UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/9 "2024-02-21T05:39:55Z")

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I also encountered this issue and solve it using following steps:

1. Turn off or remove all the extensions in chrome or use other browser instead
2. Check the uploaded file in GPTs is valid or not (my previous upload says “Unable to extract text from …”, so I split the file, then the alert disappears)
3. Save and done

hope this helps

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**Author:** ![developOnlyUsingGPT4](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@developOnlyUsingGPT4](https://community.openai.com/u/developOnlyUsingGPT4)\
**Post date:** [June 10, 2024, 4:39pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/10 "2024-06-10T16:39:39Z")

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can you explain what you meant by ‘splitting your file’?

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**Author:** ![sten.ruediger](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/sten.ruediger/32/146943_2.png) [@sten.ruediger](https://community.openai.com/u/sten.ruediger)\
**Post date:** [June 10, 2024, 6:29pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/11 "2024-06-10T18:29:46Z")

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Seems the problem has still not been solved after so many months 🤯

In my GPT I get “Error saving draft” when updating any single piece of configuration.

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**Author:** ![sircolincampbell](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/sircolincampbell/32/288687_2.png) [@sircolincampbell](https://community.openai.com/u/sircolincampbell)\
**Post date:** [June 12, 2024, 7:20pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/12 "2024-06-12T19:20:37Z")

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Same here, its been like this for me all year, and I still haven’t solved the issue

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**Author:** ![shakoure](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/shakoure/32/399184_2.png) [@shakoure](https://community.openai.com/u/shakoure)\
**Post date:** [June 13, 2024, 12:24am UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/13 "2024-06-13T00:24:35Z")

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Same issue here with trying to update a CustomGPT. Sometimes it works after waiting an hour or so. Maybe their servers are extra busy? I’m also wondering why the GPT App for MacOS takes you to the browser version when creating or editing a CustomGPT.

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**Author:** ![metodo.naghol](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/metodo.naghol/32/482749_2.png) [@metodo.naghol](https://community.openai.com/u/metodo.naghol)\
**Post date:** [October 18, 2024, 5:48pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/14 "2024-10-18T17:48:41Z")

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I could only solve it by duplicating MyGPT. I tried everything, that’s the only thing that worked.

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**Author:** ![Bess](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/bess/32/483966_2.png) [@Bess](https://community.openai.com/u/Bess)\
**Post date:** [October 21, 2024, 6:46am UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/15 "2024-10-21T06:46:56Z")

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Hey all,  
It sounds like we are having similar issues. I am getting errors when i try to upload a custom logo to a new GPT I am creating. I have tried all the work arounds to no avail. Any ideas?

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**Author:** ![goblackdigital](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/goblackdigital/32/147354_2.png) [@goblackdigital](https://community.openai.com/u/goblackdigital)\
**Post date:** [October 21, 2024, 8:59pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/16 "2024-10-21T20:59:05Z")

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yes, I am tring everthing, only could go back , but whwne save new one, its again show the message

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**Author:** ![tcliewpg](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/tcliewpg/32/484554_2.png) [@tcliewpg](https://community.openai.com/u/tcliewpg)\
**Post date:** [October 22, 2024, 4:25am UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/17 "2024-10-22T04:25:44Z")

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Yes, workable methods. Thanks Andy.

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**Author:** ![james981510](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/james981510/32/485814_2.png) [@james981510](https://community.openai.com/u/james981510)\
**Post date:** [October 24, 2024, 2:38am UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/18 "2024-10-24T02:38:46Z")

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I have a question about the GPTs in which the error appeared, had they been shared before with more users or are they for personal use?

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**Author:** ![tsherrill](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/tsherrill/32/452194_2.png) [@tsherrill](https://community.openai.com/u/tsherrill)\
**Post date:** [October 25, 2024, 1:44pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/19 "2024-10-25T13:44:11Z")

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Yes, the error started after I shared the GPT. I made a copy and same issue once I invited uesrs.

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**Author:** ![you.can](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/you.can/32/488366_2.png) [@you.can](https://community.openai.com/u/you.can)\
**Post date:** [October 28, 2024, 4:08pm UTC](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284/20 "2024-10-28T16:08:11Z")

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Was a LaTeX document for me.

Some reason it’s not even bothering to read it properly.

Converting to Fortan style encoding may be a workaround.

Gonna give it a shot if I can be arsed to back-translate all the elegance.

Preview o1 sucks balls.

It crashes every time.

[Next page](https://community.openai.com/t/error-saving-gpt-persistent-error-message-when-saving/500284.md?page=2)
