# Error Report – Download Link Not Working for Generated Files in ChatGPT code interpreter

**URL:** <https://community.openai.com/t/error-report-download-link-not-working-for-generated-files-in-chatgpt-code-interpreter/1220959>\
**Category:** ChatGPT\
**Tags:** chatgpt\
**Created:** [April 5, 2025, 7:54am UTC](https://community.openai.com/t/error-report-download-link-not-working-for-generated-files-in-chatgpt-code-interpreter/1220959 "2025-04-05T07:54:48Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![edwardvonfuchsberg](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/edwardvonfuchsberg/32/148719_2.png) [@edwardvonfuchsberg](https://community.openai.com/u/edwardvonfuchsberg)\
**Post date:** [April 5, 2025, 7:54am UTC](https://community.openai.com/t/error-report-download-link-not-working-for-generated-files-in-chatgpt-code-interpreter/1220959/1 "2025-04-05T07:54:48Z")

</div>

I repeatedly encountered a “file not found” or inaccessible download issue when trying to retrieve generated image files in ChatGPT. Despite following the assistant’s instructions and receiving links such as sandbox:/mnt/data/filename.png, clicking or copying these links does not provide access to the file. This occurred across multiple chats, even after re-uploading source files and generating new outputs. It appears that the sandbox environment resets or restricts access to these files, preventing successful downloads. A more stable and accessible file handling or download mechanism is needed to ensure users can retrieve generated content without disruption.

 ![The image displays a code snippet involving image processing, with two "File not found" error messages. (Captioned by AI)](https://us1.discourse-cdn.com/openai1/original/4X/3/0/c/30c2ae4910f2fa3ddf4896acb7ab175c95d62a6f.png)