# Error Code: 500 When Sending Request With Structured Responses

**URL:** <https://community.openai.com/t/error-code-500-when-sending-request-with-structured-responses/1359924>\
**Category:** Bugs\
**Created:** [September 25, 2025, 6:07pm UTC](https://community.openai.com/t/error-code-500-when-sending-request-with-structured-responses/1359924 "2025-09-25T18:07:36Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![WokeBloke](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/wokebloke/32/146164_2.png) [@WokeBloke](https://community.openai.com/u/WokeBloke)\
**Post date:** [September 25, 2025, 6:07pm UTC](https://community.openai.com/t/error-code-500-when-sending-request-with-structured-responses/1359924/1 "2025-09-25T18:07:36Z")

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exception=InternalServerError("Error code: 500 - {‘error’: {‘message’: 'An error occurred while processing your request. You can retry your request, or contact us through our help center at [help.openai.com](http://help.openai.com)

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**Author:** ![soviero](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/soviero/32/413121_2.png) [@soviero](https://community.openai.com/u/soviero)\
**Post date:** [September 25, 2025, 6:12pm UTC](https://community.openai.com/t/error-code-500-when-sending-request-with-structured-responses/1359924/2 "2025-09-25T18:12:15Z")

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Same thing happening here….

❌AgentResponderWhatsAppWorkflow | ChatGPT Response (ExecutePrompt): {  
“error”: {  
“message”: “The server had an error while processing your request. Sorry about that!”,  
“type”: “server\_error”,  
“param”: null,  
“code”: null  
}  
}

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<div class="post-metadata">

**Author:** ![lana5](https://avatars.discourse-cdn.com/v4/letter/l/eb9ed0/32.png) [@lana5](https://community.openai.com/u/lana5)\
**Post date:** [November 19, 2025, 11:18am UTC](https://community.openai.com/t/error-code-500-when-sending-request-with-structured-responses/1359924/3 "2025-11-19T11:18:10Z")

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Have you resolved this? Have the same problem.

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**Author:** ![Bui\_Thanh\_Tinh](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/bui_thanh_tinh/32/631913_2.png) [@Bui\_Thanh\_Tinh](https://community.openai.com/u/Bui_Thanh_Tinh)\
**Post date:** [November 20, 2025, 3:36am UTC](https://community.openai.com/t/error-code-500-when-sending-request-with-structured-responses/1359924/4 "2025-11-20T03:36:34Z")

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I’m experiencing the same issue right now.

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**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\
**Post date:** [December 3, 2025, 8:03pm UTC](https://community.openai.com/t/error-code-500-when-sending-request-with-structured-responses/1359924/5 "2025-12-03T20:03:59Z")

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Hi everyone!

Since these errors seem to be somewhat intermittent, if you're still blocked, can you share:

- the request ID
- UTC timestamp(s) of the failing request(s)
- the model and the SDK or HTTP client + version you used
- the Structured Responses schema and anything you can share to help me reproduce on my end
- whether the failure is repeatable and how many retries you attempted

Thank you!