Error: "An error occurred. If this issue persists please contact us through our help center at help. openai.com."

ChatGPT
78

I had the same problem, notebook it didn’t worked anymore on phone fine. I tried also nearly everything, for 1-2 weeks… Than I paid for the ChatGPT Plus and surprise!!! It worked right after again…

79

If you are using a VPN with incorporated WEB protection, you need to deactivate the WEB protection and for me it did work.

80

This happens to me consistently.
My workaround isn’t great but it does get me going instantly.

Simply refresh the page
Fn + F5

Its not pretty, sometime youll lose the last prompt+ question you entered unless you copy it
But, it allows me to continue.

1 Like
81

I found a temporary fix, keep changing the search engine. It worked for me

82

I am a premium member, they send me the link, but nothing works even on any other browser, i did not usev vpn

An error occured, please contact the administrator. (ChatGPT error 500: {
    "error": {
        "message": "Internal server error",
        "type": "auth_subrequest_error",
        "param": null,
        "code": "internal_error"
    }
}
)

my api key also was removed from my user and it returns me this error, also i am unable to access the site even with my login premium link they send me, is there anything I can provide to improve the platform with more feedback and gain access to my 20$ paid subscription?

now says: Failed to load subscription for selected organization

84

We’re experiencing exceptionally high demand. Please hang tight as we work on scaling our systems.
It`s says on the website

85

I am the same way, I can only keep refreshing!

88

I figured out how ti fix it. According to @mdxwired, its an issue on CloudFlairs end. It seems like it notices something on the WiFi or VPN (Trackers, Bypasses, Etc,). The fix I found was to connect to a private WiFi (Not Starbucks or School WiFi) and turn o Incognito Mode to disable cookies and trackers. Worked after that.

89

I have gotten this same message every time I enter a prompt, whether long or short, simple or complicated. I’m using Chrome. How can I be notified when the glitch with Chrome is repaired?

90

If you use kaspersky

Close web anti-virus

Close Network Attack Blocker

91

I’ve been having this issue since launch. Starting to think it’s the feature and not the bug. Yet they want me to pay $20 a month for stuff that doesn’t work.

92

(Solved). Same here with me, ChatGPT worked via mobile, but not on any laptop. Kaspersky was the problem in my case. Shutting it down seemed to unlock ChatGPT via Opera browser. So maybe anivirus software is the issue here.

1 Like
93

Works fine on Chrome on Android, doesn’t work on Chrome on PC. This is quite frustrating.

94

Hello! I experienced the same problem and for my situation, I tried opening this site first:
Introducing ChatGPT then click the “Try ChatGPT” button. For me, it worked well!

P.S. For your information, I’m using the Chrome browser on laptop.

95

i have the same problem, i try all what i read in this topic, so the solution i disable Kaspersky and It works.
I thank you all.

96

For me it worked when I tried with Edge. In Chrome, I was getting this error sometimes, now it is every time I want to get an answer. However, with Edge it is still working fine.

97

Awesome, thank you. Worked for me once I logged out and then back in again after turning of threat detection.

98

same herfe, all day i have been loaded chatgpt and it was not responding to bew chats, i just kogging in via edge ok

99

I was also having issues, maybe you installed antivirus or malware software or any other, that blocks input to web browsers. I removed “Kamo” was the problem, and i was using Chrome. When i quited program from notifications area of system, the problem is gone, and i was able to use chat again without problems.

100

just use mozila firefox , it worked for me !!