# Encountering ERROR Code 500 for 2 days

**URL:** <https://community.openai.com/t/encountering-error-code-500-for-2-days/1364453>\
**Category:** Bugs\
**Created:** [October 30, 2025, 7:00am UTC](https://community.openai.com/t/encountering-error-code-500-for-2-days/1364453 "2025-10-30T07:00:53Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![liuhanlin0408](https://avatars.discourse-cdn.com/v4/letter/l/9d8465/32.png) [@liuhanlin0408](https://community.openai.com/u/liuhanlin0408)\
**Post date:** [October 30, 2025, 7:00am UTC](https://community.openai.com/t/encountering-error-code-500-for-2-days/1364453/1 "2025-10-30T07:00:53Z")

</div>

We are encountering error code 500 repeatedly when using the OpenAI API. Our servers in both the US and Tokyo are affected. These prompts had been working without issue for weeks, but over the past two days the batch job began failing part-way through with 500 errors for all tasks. Even previously (5 mins before this problem is encountered) successful prompts, when re-executed, immediately return error 500. We have not changed the prompt or request structure.

---

<div class="post-metadata">

**Author:** ![raoul](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/raoul/32/28_2.png) [@raoul](https://community.openai.com/u/raoul)\
**Post date:** [October 30, 2025, 2:43pm UTC](https://community.openai.com/t/encountering-error-code-500-for-2-days/1364453/2 "2025-10-30T14:43:23Z")

</div>

Same here, I also reported the 2 days window. [Critical bug using Flex model for GPT5 since last Monday - 500 Internal server error](https://community.openai.com/t/critical-bug-using-flex-model-for-gpt5-since-last-monday-500-internal-server-error/1364470)

---

<div class="post-metadata">

**Author:** ![Jemmery](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/jemmery/32/146819_2.png) [@Jemmery](https://community.openai.com/u/Jemmery)\
**Post date:** [October 30, 2025, 5:04pm UTC](https://community.openai.com/t/encountering-error-code-500-for-2-days/1364453/3 "2025-10-30T17:04:27Z")

</div>

I also get huge number of 500 errors, when near identical batches used to process fine. And i see problems with openAI’s count of the errors

---

<div class="post-metadata">

**Author:** ![jaxonwht](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/jaxonwht/32/450041_2.png) [@jaxonwht](https://community.openai.com/u/jaxonwht)\
**Post date:** [October 30, 2025, 11:08pm UTC](https://community.openai.com/t/encountering-error-code-500-for-2-days/1364453/4 "2025-10-30T23:08:44Z")

</div>

Same here. All my requests that used to work were all failing with 500s using GPT-5 in the flex tier.

---

<div class="post-metadata">

**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\
**Post date:** [December 2, 2025, 1:59pm UTC](https://community.openai.com/t/encountering-error-code-500-for-2-days/1364453/5 "2025-12-02T13:59:28Z")

</div>

Hey Everyone, Can someone please confirm if you are still facing the issue. If yes, can someone please provide us with a request id for your call. Thank you!

---

<div class="post-metadata">

**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\
**Post date:** [December 8, 2025, 3:25pm UTC](https://community.openai.com/t/encountering-error-code-500-for-2-days/1364453/6 "2025-12-08T15:25:36Z")

</div>

Hey everyone, I believe this was an intermittent issue and is not currently active so I will close this thread. Thank you!

---

<div class="post-metadata">

**Author:** ![Prashant\_Pardesi](https://avatars.discourse-cdn.com/v4/letter/p/f9ae1b/32.png) [@Prashant\_Pardesi](https://community.openai.com/u/Prashant_Pardesi)\
**Post date:** [December 8, 2025, 3:25pm UTC](https://community.openai.com/t/encountering-error-code-500-for-2-days/1364453/7 "2025-12-08T15:25:40Z")

</div>


