Does have ChatGPT 4o problems to handle files?

Hello mates, I’m suffering problems with GhatGPT 4o since several days ago. He doesn’t process the files .bin that I send to him. The files has hexadecimal data, its weight are 16kb and the answert of GhatGPT is: ‘There seems to have been a problem trying to access the contents of the file. Please check that the file is correctly uploaded and is not corrupted. If you wish, you can try uploading it again, and I will be here to help you. ‘.
It shows me this code about the problem ‘# Read the log file and display its contents
log_file_path = ‘/mnt/data/3Locate PIN and VIN on 98128 BSI JHONSON CONTROL NO CRYPTED.log’

with open(log_file_path, ‘r’, encoding=‘utf-8’) as log_file:
log_content = log_file.read()

log_content[:1000] # Display the first 1000 characters of the log file for previewing
‘.

Do anyone have similar problems ?

BR

PS: Sorry for my English, It isn’t my native language.

Did you ask it why? Not being sarcastic just curious

Yes, I did. His response was that he couldn’t access the contents of the file, and he couldn’t explain to me what the root of the problem was. Since a couple of days ago he has been able to process the .bin files again, so I think the problem was on his servers and now his team has been able to fix it.