Hello Support Team,
We are using the Team version of ChatGPT with two users. As the admin, I regularly upload PDF and Word documents to the knowledge base – a total of about 12 to 14 documents.
However, we have noticed that documents keep disappearing – sometimes every few days, and sometimes even multiple times a day.
Could you please let me know what might be causing this issue?
Thank you in advance for your support!
Best regards,