Difficulty Accessing Your Service

Subject: Difficulty Accessing Your Services

Dear OpenAI Support,

I have been trying for two months and I still can’t try the AI model. I even asked someone why there is so much complexity in accessing your services. We tried to access the free service, but it says we need to pay. We tried to enter payment cards, but they were rejected. I subscribed with many external providers, but their services are not good, and even the API does not work.

Why all this unnecessary complexity? I just want to try the code writer and application builder, but what is so impossible about your services? Even the trial within your website is inaccessible, as it tells me I need to pay.

I am frustrated with your services and would appreciate your assistance.

Thank you.

1 Like

Hi,

What country are you based in? OpenAI has some restrictions based on country due to technology export regulations, so I wonder if it might be that.

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Please, could OpenAI allow some secondary layered setting of country preference, so that multilingual users can choose whatever country they find less restrictive?

edit: sorry, I meant content “guardrails”, now I see the OP adresses specific business questions.