Custom GPT not referring to the knowledgebase

I have created 3 custom GPTs so far and initially all are working well. Since last week 20/01/24 when we ask a question it does not show " Reading from Knowledge base" at all, it simply starts generating the answer. So it is confusing if the GPT is really referring to the documents or simply making up the answer with some potential hallucinations. This breaks the whole point of having a custom GPT and making it untrustworthy.

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