Hello Openai team,
I’m experiencing a major issue with text channels that is severely affecting my ability to continue my work. The problem occurs when I try to submit a new prompt in a long-running text channel:
- The prompt takes an unusually long time to process.
- When it finally generates, an error message appears saying “There was an error generating this answer.”
- The answer is fully generated and visible, but if I don’t react quickly, the text channel goes completely blank.
- If I refresh the page, it reverts to an earlier state, erasing my most recent prompt and response.
What I’ve Tried:
Clearing cache and cookies.
Switching to a new text channel (works, but I lose all progress).
Using incognito mode (this works, suggesting a session or cache-related issue).
Impact:
I am unable to continue using long-running text channels.
I keep losing access to my latest prompts and responses.
This is severely disrupting my workflow, making it nearly impossible to maintain progress.
Request:
Please investigate this issue and let me know if there is a fix or workaround that doesn’t involve starting a completely new text channel. If this is a known issue, is there an update planned to resolve it?
Thank you for your time!
Best,
TonyTimeTable