Credit and debit cards declined

@sarah.salah.rizk Located in Egypt too, CCs and Virtual CCs are not working, any luck?

Used Chrome, used Edge, no problem with IP - still Indian CCs are not working.

Looking at the billing restrictions, as of today, for Egypt; they only allow Business accounts and require a KYC (search this thread for a link explaining KYC)

As of today, the billing restrictions for India are “Block All”

Not sure how this works or if it’s of any use to anybody however…

I’m uk based and had been using a Barclays Bank account no problem, I tried switching to my Wise Business account and was told my Card details were incorrect (they were not).

I then used my iPhone to set up payment, and selected the Apple Pay option, then chose my Wise account (interestingly it had a different card number from the app, not sure what’s going on there). Anyway, it works now. Card details saved and set as Default pay method.

Having said the above my monthly sub isn’t due for another few days, so there is chancebit May be rejected.

Hope that helps

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Disable your VPN… fixed it for me.

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I tried the suggestions given in this thread… Nothing works… Will try Apple Pay and update. Is anyone from the #OpenAI team listening?

Nope, just tried it again today too, still not working for me. Have already tried 5 different credit cards from 5 different banks, all rejected.

Regarding this issues I found only one video on YouTube

You guys all from OpenAI supported countries… and my country Uzbekistan is even not listed in the list of chatgpt supported countries… it means i can keep quiet about card declining problem… everyone is interested in development using their api all over the world… making such hard rules and ignoring smaller countries like ours is not that good thing)

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I have the same issue, I am in India and none of my cards work.

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I had the same problem.
I guess the CC bank’s country and your IP’s country must be the same.
Anyone can confirm?

Genius answer!
After I disable my VPN, everything works fine!

No vpn, Dutch creditcard and Apple Pay declined. … tried a vpn but also no succes.

support team replied saying issue was fixed in India. I tried and it worked:)

Still not working from Saudi Arabia i tried sevral cards.

Saudi Arabia is not even supported, i don’t think they’ll accept our credit cards until they actually support it.

Didn’t work in Safari. Works in Chrome.

I tried in Chrome, Firefox, Edge, Safari. Both with VPN and without VPN. Doesn’t work with anything in India, for me.

Why doesn’t OpenAI tie up with another good quality payment gateway, instead of this buggy Stripe one? Super frustrating!

After trying many different cards, finally was able to subscribe using an ICICI Amazon Visa credit card! So I finally got access to ChatGPT Plus! :slight_smile: