Could not fetch usage for this organization

API
1

I signup a new openai account, but a note show me the problem “Could not fetch usage for this organization, if this issue persists please contact us through our help center at help.openai.com.” when I want to use api. 0$/0$. Have no Free trial usage.
I don’t know why, the organization is default setting.

3 Likes
2

I am experiencing the same issue, I put in my phone number earlier, and I didn’t receive my credits. I’ve never used this phone number before either so I don’t know whats causing the issue.

1 Like
3

I am experiencing the same issue. It’s that a joke in April 1.

1 Like
4

Me too. Waiting for a solution. :melting_face:

1 Like
5

Are you sure it’s just joke? It’s not a funny one.[quote=“Alex_m, post:3, topic:132921, full:true”]
I am experiencing the same issue. It’s that a joke in April 1.
[/quote]

6

Sorry. I mean I wish that’s a joke in April 1. :joy:

7

Same issue …

Could not fetch usage for this organization, if this issue persists please contact us through our help center at help.openai.com.

9

I have read the content in the link, what you mean is just a wrong display problem, in fact the API work normally and have free usage too?

1 Like
10

I think it is, and we have 5$ of free grant usage, because I created another account 2 weeks ago and got 5$ free grant instead of 18$.

1 Like
11

I got the same message and also 0.0$ free trial but I’m able to use api key.

12

what will be limit of using api key… I think its 5$…

13

I posted on Reddit also. and let’s see. what other says… https://www.reddit.com/r/ChatGPT/comments/128gup6/could_not_fetch_usage_for_this_organization_if/

14

Yes, it is a 5$, is it possible maybe because my brother have an account and he is reached his limit that this limit is somehow connected to ip address and not for account only.

2 Likes
15

Try to use Chrome, it helped in my case. I got this error in Safari

16

It looks like ChatGPT is down. My friend also got this message even though he still has free tokens.

17

I met the same issue with you, I don’t know how to fix up

18

Same issue please help. Couldn’t fetch org data and trial shows 0.

19

Me too. Waiting for a solution. :melting_face:

20

i have the same issue .does anyone have a solution? Has been down for a long time now.