# Conversation not found bug

**URL:** <https://community.openai.com/t/conversation-not-found-bug/932966>\
**Category:** Bugs\
**Tags:** gpt-4, chatgpt\
**Created:** [September 7, 2024, 3:22pm UTC](https://community.openai.com/t/conversation-not-found-bug/932966 "2024-09-07T15:22:23Z")\
**Posts on this page:** 2\
**Page:** 2

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**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\
**Post date:** [September 16, 2026, 5:45pm UTC](https://community.openai.com/t/conversation-not-found-bug/932966/21 "2026-09-16T17:45:34Z")

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Hey theSumpter, that’s frustrating, especially when it happens mid-chat and the conversation is still active.

We’ll pass this along for review. For context on how Temporary Chats work, here’s the Help Center article: [Temporary Chat FAQ](https://help.openai.com/en/articles/8914046-temporary-chat-faq).

If this keeps happening, please contact support@openai.com with the approximate time, browser/app used, device/OS, screenshots, and any steps that seem to trigger it.

— Bhaviyn

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<div class="post-metadata">

**Author:** ![avinash.api](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/avinash.api/32/741581_2.png) [@avinash.api](https://community.openai.com/u/avinash.api)\
**Post date:** [September 16, 2026, 5:45pm UTC](https://community.openai.com/t/conversation-not-found-bug/932966/22 "2026-09-16T17:45:41Z")

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