Codex using credits and charging undue payments

The CODEX app consumed 1500 credits from my account while I was sleeping. When I woke up at my PC, I saw it charging 300 credits in increments of 100, even though I hadn’t used anything. I disabled automatic billing and checked, and it had stopped charging in increments of 100 and started consuming credits in increments of 10, even though I hadn’t received any prompts. I was researching this, and it seems several other people have had the same problem. When my account ran out of credits, it charged my credit card until I disabled automatic billing again.

Hey @devstone, yeah, I can see why that would be confusing, especially if it looked like credits were being used while you weren’t actively sending prompts.

One thing to keep in mind is that Codex/API costs are tied to actual usage, like tokens, model choice, context size, outputs, and any tools or tasks running, not just the number of messages you send. I’d first compare the usage shown in your dashboard against the current rate card and the timing of the activity.

If the numbers still don’t line up, please open a support case with support@openai.com and include the approximate dates/times, model used, screenshots if you have them, and what specifically looks off. If you already have a case number, share it here and I can take a look.

- Sunny