# Codex Onboarding redirect loop **URL:** \ **Category:** Codex\ **Tags:** codex\ **Created:** [June 4, 2025, 3:36am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564 "2025-06-04T03:36:14Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![dstoyanov0](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/dstoyanov0/32/637685_2.png) [@dstoyanov0](https://community.openai.com/u/dstoyanov0)\ **Post date:** [June 4, 2025, 3:36am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564/1 "2025-06-04T03:36:15Z")
I am a plus user and I tried to log into Codex. However when I finish the onboarding it gives me another onboarding and it redirects me from /codex to /codex/onboarding automatically. I see the actual codex for a sec but it redirects me then and I need to do the onboarding infinite times. Help. ---
**Author:** ![kimdalmee](https://avatars.discourse-cdn.com/v4/letter/k/96bed5/32.png) [@kimdalmee](https://community.openai.com/u/kimdalmee)\ **Post date:** [June 4, 2025, 4:12am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564/2 "2025-06-04T04:12:37Z")
Same problem here. The solution was that I just had to enter to Codex through normal Chatgpt page, and on the left bar you can see “Codex”, try to enter by that button instead of manually entering it. ---
**Author:** ![xmasterg](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/xmasterg/32/238662_2.png) [@xmasterg](https://community.openai.com/u/xmasterg)\ **Post date:** [June 4, 2025, 4:28am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564/3 "2025-06-04T04:28:44Z")
Same issue is happening. But on my phone I see the progress it is making on the initial onboarding tasks. ---
**Author:** ![KD\_11](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/kd_11/32/637706_2.png) [@KD\_11](https://community.openai.com/u/KD_11)\ **Post date:** [June 4, 2025, 4:40am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564/4 "2025-06-04T04:40:18Z")
This still puts me in the loop. ---
**Author:** ![Yonas\_Meshesha](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/yonas_meshesha/32/637716_2.png) [@Yonas\_Meshesha](https://community.openai.com/u/Yonas_Meshesha)\ **Post date:** [June 4, 2025, 4:59am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564/5 "2025-06-04T04:59:23Z")
for some reason my mobile app is able has access to it, but the desktop version has me in the onboarding loop. ---
**Author:** ![frank\_behr](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/frank_behr/32/197157_2.png) [@frank\_behr](https://community.openai.com/u/frank_behr)\ **Post date:** [June 4, 2025, 5:04am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564/6 "2025-06-04T05:04:01Z")
Same here in Chrome on MacOS. ---
**Author:** ![TheFrik](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/thefrik/32/355301_2.png) [@TheFrik](https://community.openai.com/u/TheFrik)\ **Post date:** [June 4, 2025, 5:21am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564/7 "2025-06-04T05:21:50Z")
Same here, windows with chrome ---
**Author:** ![ultragreed](https://avatars.discourse-cdn.com/v4/letter/u/ea5d25/32.png) [@ultragreed](https://community.openai.com/u/ultragreed)\ **Post date:** [June 4, 2025, 5:55am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564/8 "2025-06-04T05:55:13Z")
Had the same problem, clearing cache solved it for me. ---
**Author:** ![embirico](https://avatars.discourse-cdn.com/v4/letter/e/ac91a4/32.png) [@embirico](https://community.openai.com/u/embirico)\ **Post date:** [June 5, 2025, 2:15am UTC](https://community.openai.com/t/codex-onboarding-redirect-loop/1277564/9 "2025-06-05T02:15:48Z")
hey folks, late update but we had an outage last night. should be fixed now