Codex Desktop shows 0% usage left when using extra credits

Codex
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1

Hey - I’m using Codex Desktop within a Business account, running on MacOS.

This week, our account ran out of plan-provided/built-in credits. We purchased a credit top up for $200 and Codex remains functional for my user - I can continue existing threads and create new ones. However, the app continuously shows “model at capacity’` and “0% left” banners (even though nothing in the UI is actually disabled).

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This is probably more of a UI bug, but still a noticeable annoyance in such a great product :slight_smile: thanks for everything you did with it!

2

Hey @talbronfer, yeah, that’s definitely confusing. If you’ve topped up credits and everything is still working, seeing “0% left” and “model at capacity” banners shouldn’t be happening.

A couple quick things to check first:

  • On the billing page, do you see the $200 credit top-up fully applied to the org balance?
  • If you fully quit and relaunch Codex Desktop (or log out/in), does the banner clear?
  • Are other users in the same Business workspace seeing the same 0% banner, or just you?

If usage is functioning normally but the UI is stuck showing 0%, that does sound like a display sync issue between the app and the billing/usage backend.

Appreciate you flagging it, and glad to hear you’re enjoying the product overall 🙂

Let me know what you see after a restart.

2 Likes
3

Hey -

  1. Yes, I do see the $200 credit under the “credit usage” card in the organization management –> billing page
  2. I did try quitting and relaunching yesterday - also just updated the app with the latest update - I can still see the issues mentioned above
  3. Not sure - I’m currently the only one in the org using Codex.