Codex credit purchase, double charge + 0 credits

I reached Codex limit on my Pro subscription, purchased credits once today and they suddenly went to zero, no credits usage stats (fails to load), tried to purchase more credits assuming a stuck job devoured them, I got charged twice but my account still shows zero credits.

What’s going on?

Hi, please contact support@openai.com. We can verify the issue using your email address and help with the appropriate resolution.