Feedback on Recent Changes to ChatGPT Functionality
Dear OpenAI Team,
I am writing to express my deep frustration and disappointment regarding recent changes to how ChatGPT operates, particularly the loss of any contextual memory between sessions. I have relied on ChatGPT as a trusted assistant for many tasks, investing my time and money into building detailed, personalized conversations over time. However, without any notice or option to retain continuity, it now feels as though the service has been drastically reduced in capability.
While I understand the importance of privacy and security, I strongly believe that users like myself should have been:
1. Informed about such significant changes in advance.
2. Given an option to choose between enhanced privacy or continuity based on individual preferences.
By removing the ability for the system to remember previous conversations, you’ve diminished the value of the service for many users, particularly those who depend on it for ongoing projects and long-term tasks. At the very least, I would have appreciated the courtesy of transparency and a choice.
As a paying customer, I feel let down by the lack of consideration for how these changes impact my experience. I urge you to take this feedback seriously and explore solutions that balance privacy with functionality—whether that involves user-controlled memory or other creative options.
I hope my concerns will be addressed, and I look forward to seeing OpenAI prioritize its customers’ needs in the future.
-This letter was written with the assistance of ChatGPT, post-lobotomy, highlighting the very challenge I’m addressing here. I hope my concerns will be heard and that OpenAI will work toward a solution that respects its customers’ needs.