ChatGPT Work becomes unresponsive after switching away and back

When I switch away from a ChatGPT Work conversation and return, the conversation sometimes becomes unresponsive. This interrupts reviewing generated PDF lecture notes and sending follow-up instructions.

Has anyone found a reproducible cause or a reliable recovery procedure that preserves the conversation and active work? Which diagnostics distinguish an interface freeze from an interrupted task or a disconnected session?

I would also appreciate any documented guidance on recovering the current generated files and confirming whether a task is still running, without creating duplicate conversations.

I will get the “Reconnecting … 1/5” thing, is that what you are seeing?