ChatGPT Web gets stuck in “generating” state after long GPT-5.6 Sol responses finish

I’m experiencing a reproducible ChatGPT Web bug with long outputs.

When GPT-5.6 Sol (High) generates a sufficiently long response, the response visibly finishes, but ChatGPT does not seem to recognize that the generation has completed.

When this happens:

  • I cannot send another message.
  • The copy/feedback controls below the response do not appear.
  • The UI still behaves as though the response is generating.
  • Sometimes the conversation remains titled “New Chat.”
  • Reloading the page does not resolve it.
  • If I manually click Stop, ChatGPT immediately recognizes the response as finished and the UI returns to normal.

Steps to reproduce

  1. Start a chat with GPT-5.6 Sol on High.
  2. Send a large prompt with a file attached that produces a long response.
  3. Wait for the response to visibly finish generating.
  4. The response content stops changing, but ChatGPT remains stuck in the generating state.
  5. Clicking Stop manually immediately finalizes the turn.

I have reproduced this in more than one conversation using the same input. It seems strongly correlated with long outputs; short responses generally do not trigger it, or only remain in this state briefly.

Environment

  • Model: GPT-5.6 Sol — High
  • Browser: Google Chrome
  • OS: Windows 11
  • VPN/proxy: None
  • First noticed: August 30, 2026

I have also captured a screen recording and HAR file while reproducing the problem and tried to provide those privately to OpenAI Support, but their AI chat doesn’t support these files, and I don’t know where I should report the issue.

The issue still reproduces in:

  • Normal Chrome
  • Chrome Incognito
  • Chrome after fully clearing all chatgpt site data/cache

Since the issue persists in Incognito and after clearing site data, it does not appear to be caused by cached browser data or a Chrome extension.

Has anyone else encountered this issue?