12

I also facing same issue tried 3-4 cards

13

Hi @jacob5 , I tried all these methods and the card is still declined. I have my IP address close to the ZIP code on billing information. Can you please help?

14

I can try @kod-er. Can you send me the response from the network call your browser makes when you try and use your credit card? Make sure you don't send me (or anyone) the actual card information. I am just interested in the error message.

15

Hello Let me know if you are able to resolve this

16

I am aborad and had to use a VPN to my home country to get it to work for me. I live between Japan/Vietnam and my Vietnamese bank cards wouldn’t work, but my Japanese one did.

17

Having issues on my side too. Tried the recommendations in this thread but still no luck.

18

Hello All,
I too am from India and was trying to upgrade to a Plus account and was getting the same error as most of you were receiving. My card was also getting declined even when international transactions were enabled on my card.

But today, thankfully, I was able to successfully upgrade with the same card. Maybe there was some issue with OpenAI. But it worked for me today. Also, I didn’t do anything differently. I just entered my card details and address, and this time it worked.

I hope you guys can also upgrade to the Plus account. Keep trying.

Thanks

19

I’ve tried using two Visa cards, but neither of them seem to be working.

20

same problem…my debit sbi card is getting decline …on chrome and firefox

21

please i try 8 cards but all of them declined why i don’t know and I’m from Egypt i need to buy chat gpt +
can anyone help me for buy it openai do something for these problems!!!

1 Like
22

I paid for a Plus subscription but the account is still not getting reflected.
Does it need more time to update accounts?

23

Same problem. Error message “Your card was declined. Please try a different card.”. The card works on other sites.

24

Same problem I tried my egyptian credit card and chatGPT declining it. I tried 4 different cards

It works on other websites with no problem

25

Still having same problem with my SBI card… international transactions enabled but no luck…

26

Same here. Cannot pay through any of my US visa cards

27

Hi everyone,
we have had the same issue at the company with multiple personnel members and the administration card and solved it due to one of the two actions below

  1. Changed browser from Microsoft Edge to Google Chrome (suddenly I had multiple cards, I deleted all until remaining with 1 registered card)
  2. Adapted the card details to exactly the same name and address as the billing details. (Even though the card has a different name).

Let me know what worked for you, as I am curious whether it was action 1 or 2 that solved the issue.

28

tried hard. used SBI and SIB credit cards with activated international payments in firefox incongnito window, but yet again got credit card declined. @joni.vanlangenhoven
Would really appreciate some help here!
Thanks

29

Same issue here, I had the subscription before and cancelled it but now that I want to reinstate the subscription my card is getting declined. I bought an Amazon gift card just to check and see if the issue is insufficient funds but that doesn’t seem to be the case.

30

Same issue for me, using a card that a day ago I used to pay to upgrade my OpenAI API key. Bizarre that it works there but not with GPT Pro.

Furthermore:

  • When Apple Pay fails, there is no warning, error, or message.
  • When a payment fails, I am able to edit my card info but not my name or address, these fields become locked.

I’m pretty amazed that the Stripe checkout page for GPT Pro is literally broken in multiple places. Not sure if Stripe or OpenAI is at fault.

1 Like
31

Same. Tried 6 different cards, debit and credit, master and visa. from three different banks, tried Apple Pay, link, tried on desktop, tried on phone, with VPN and without - no success.

The first month went through just fine, then the second invoice did not get through although the same card.

Very annoying

2 Likes