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Hi Paul. I already did that.
Is there a bug or what? How long will I not be able to log in?
Please share some details here, hard to help with no context. It looks like there was some instability earlier today but that has been resolved: https://status.openai.com/ I suggest trying again.
My chatgpt is not working at all, even though I refresh the page, there is still no response
I am having the same issue. I am using ChatGPT PLUS version. Currently, I cannot type any words or click any side bar. At a glance, I see an ordinary screen but it redirects quickly to the default mode page and nothing ever works. I have checked that other people using ChatGPT free version were okay, so I am guessing it is not related to high server load.
I’m having the same issue today. There is no other way to contact openai or raise a support ticket. The error I get is “ChatGPT is at capacity right now” but I have ChatGPT Plus
this is also happening for me. Also a Plus subscriber. This is absurd.
just to add another data point, ChatGPT plus subscriber not being able to use the service, “ChatGPT is at capacity right now”
Dear Experts,
It seems ChatGPT is showing white screen, it also shows white screen on other browsers like Chrome and Firefox. I am a paid user.
Please help! I can’t begin my work as I heavily depend on ChatGPT.
Thank you!
I have exactly the same problem and want to use the tool, since I paid for it. Since about an hour I cannot use chatgpt, neither can I log in. If I put the address into the browser’s address line, There is only a white screen, no logo, no login button, let alone the form in which you insert your command.
Hey, everyone. Please see if there’s a thread already open before opening a dozen of them. Thanks!
Best place to see what’s happening → https://status.openai.com/
I also paid for the ChatGPT Plus and it happens almost everyday, that it shows me the non-paid user screen. Weird thing is that sometimes, It shows me the Plus user’s screen.
I emailed it and haven’t got response yet, but it also double charged me for the same period of times, as I clicked the Upgrade to Plus again.
I can still use this free version’s one, but as I paid for the service, I really want to use what I paid for 
I have the same issue. I also cannot use regular chatgpt, throwing a 401 access denied error
I have the same problem. 
I paid for Plus yesterday but it says “Upgrade to Plus” now.
I have the same issue. ChatGPT Plus not responding / not working.
Even after subscribing to plus, I’m still seeing free version only. Please help.
I just bought Chat GPT-4, which is very expensive for me (currency convertion), and it doesnt work. I even mistakenly subscribed again since it wasn´t working and only showing the free version. I want to get reimbursement for that. How to proceed?
I have subscribed to plus and have been using it successfully.
Today, I was shown the public version, so I subscribed to plus again (payment information was already saved). Now I see the paid version (and can access v4), but I am not able to send queries. It seems like the send button has been disabled.
I tried to log out and log in again, but I am getting the “at capacity” screen. I am seeing a new html form that asks me to submit my email to get a custom plus link, but when I do so and submit I get a red toast message saying “Something went wrong. If this issue persists please contact us through our help center at help.openai.com.” After a few seconds the toast message goes away, but I am not seeing an email.
Seems like this is in active development (I’m seeing the html change in real time), but I wanted to post this in case others are having a similar experience.
If you are experiencing an issue with ChatGPT, it is likely due to it being down right now, please see the status here: https://status.openai.com/
If you are running into issues with your account / payment (and they persist after service has been restored), please go to https://help.openai.com and open a support ticket.
I am going to close this for now since these two links should give answers to the questions in this thread. Thanks all!
