# ChatGPT Plus Invoice Marked “Paid” But Subscription Not Activated **URL:** \ **Category:** Bugs\ **Tags:** subscription, chatgptplus, bugs\ **Created:** [May 7, 2026, 3:02pm UTC](https://community.openai.com/t/chatgpt-plus-invoice-marked-paid-but-subscription-not-activated/1380460 "2026-05-07T15:02:52Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ZL428](https://avatars.discourse-cdn.com/v4/letter/z/7c8e57/32.png) [@ZL428](https://community.openai.com/u/ZL428)\ **Post date:** [May 7, 2026, 3:02pm UTC](https://community.openai.com/t/chatgpt-plus-invoice-marked-paid-but-subscription-not-activated/1380460/1 "2026-05-07T15:02:52Z")
I subscribed to ChatGPT Plus and my billing page shows the invoice as “Paid,” but my account still shows Free plan after more than 12 hours. Is this suppose to be instantaneous or require long period waiting? I already: - verified the correct account/email - logged out and back in - tried incognito browser and cleared all cached - contacted support but received no response This appears to be a backend entitlement issue. Has anyone experienced this and found a solution? ---
**Author:** ![EricGT](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ericgt/32/20571_2.png) [@EricGT](https://community.openai.com/u/EricGT)\ **Post date:** [May 7, 2026, 3:06pm UTC](https://community.openai.com/t/chatgpt-plus-invoice-marked-paid-but-subscription-not-activated/1380460/2 "2026-05-07T15:06:56Z")
Welcome to the forum! > [@ZL428](#): > > my billing page There is nothing anyone on this forum can do to help you, you need to contact the department as noted in the OpenAI FAQ. [Billing questions](https://help.openai.com/en/collections/6864546-billing-questions) ---
**Author:** ![Mark\_G](https://avatars.discourse-cdn.com/v4/letter/m/e8c25b/32.png) [@Mark\_G](https://community.openai.com/u/Mark_G)\ **Post date:** [May 27, 2026, 5:36pm UTC](https://community.openai.com/t/chatgpt-plus-invoice-marked-paid-but-subscription-not-activated/1380460/3 "2026-05-27T17:36:35Z")