# ChatGPT Plus - getting "GetDownloadLinkError"

**URL:** <https://community.openai.com/t/chatgpt-plus-getting-getdownloadlinkerror/1044335>\
**Category:** Bugs\
**Created:** [December 5, 2024, 7:07pm UTC](https://community.openai.com/t/chatgpt-plus-getting-getdownloadlinkerror/1044335 "2024-12-05T19:07:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![aaron27](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/aaron27/32/511226_2.png) [@aaron27](https://community.openai.com/u/aaron27)\
**Post date:** [December 5, 2024, 7:07pm UTC](https://community.openai.com/t/chatgpt-plus-getting-getdownloadlinkerror/1044335/1 "2024-12-05T19:07:43Z")

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I am a getting a GetDownloadLinkError which is preventing ChatGPT from returning a file after generating one for me. Details below from ChatGPT itself 🙂

* * *

ChatGPT

Unfortunately, I don’t have the ability to file bug reports directly, but I highly encourage you to report this issue through the appropriate support channel for OpenAI. You can do this by:

1. **Opening a Support Request** :  
In the ChatGPT interface, look for the help or feedback button (usually at the bottom-right corner). You can describe the issue there and include details like:

- The repeated “GetDownloadLinkError.”
- The tasks you were trying to accomplish (e.g., generating PDFs or CSVs for mailing labels).

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**Author:** ![zhangqing198573](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/zhangqing198573/32/537593_2.png) [@zhangqing198573](https://community.openai.com/u/zhangqing198573)\
**Post date:** [January 17, 2025, 12:16am UTC](https://community.openai.com/t/chatgpt-plus-getting-getdownloadlinkerror/1044335/2 "2025-01-17T00:16:10Z")

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I had a naive way to fix this basically change the prompt to let the model clearly provide the file link. It works in the condition like this:

1. you are using GPT model to train your own data and you know your file url/path.
2. each file link are similar or well established.

Then you can do some prompt like " If the response body contains a link in the format `http://xxxx/xxxx/xxxxx.pdf`, convert it to the correct file link format:  
`https://aaaa/aaaaa/aaaaaaa/[your id][your suffix].pdf`, where `[suffix]` can be:“xxxxx”