1

I pay for ChatGPT plus and I have not been able to access ChatGPT this week.

After logging in I get this message:

" Oops!
Our systems are a bit busy at the moment, please take a break and try again soon."

I tried yesterday and today and checked back after 30-minutes - no luck. I thought ChatGPT Plus gave me guaranteed access? Is everyone having this issue?

1 Like
2

Working here for me.

You might reach out to help.openai.com if you conintue to have problems.

3

When I click your link it downloads a file with a .dms attachment. Typing help.openai.com in my url bar also downloads a .dms attachment. I’m using FireFox. What’s up?

4

Sounds like you have a browser or OS problem? Can you try on another machine/browser? Run anti-malware on your machine?

ETA: I take that back… help.openai.com appears to be down for me as well. Hrm…

1 Like
5

But you do still have access to ChatGPT right now, correct?

1 Like
6

Yeah, but I’ve not refreshed and kinda afraid to do that heh…

I’m asking a few people, but I’m pretty sure they’re aware or will be soon.

7

Strange because happened to me yesterday as well when trying to access ChatGPT. Just not sure if it’s an isolated issue with my access in which case I need to contact them, or if its a bigger issue that they’re working on.

1 Like
8

So I was able to get on earlier after repeatedly attempting to login. I rebooted my computer and just tried to login again, and once again get the message:

“Oops!
Our systems are a bit busy at the moment, please take a break and try again soon.”

Help page still appears to be down. Yikes.