ChatGPT Plus account appeal

My ChatGPT Plus account(aq@aqofficial.cn) has been banned.

I have not violated the rules of openai, my account is very important to me, please assist me to solve it, thanks!

I have been using this account for a few months and I subscribe on the iOS App. I have secondary verification turned on for the account, and the email is my own.

Please review my account and unblock it, thanks!

AQ

(In fact, I left a message in Help Center and sent an email to support@openai.com, but never got a reply.)