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Absolutely!

  • Defensible moats are likely to be a process, perhaps some unique data, or both. But certainly, if you have either or both and it is not easily accessible by others, it will provide a differentiator.
  • Mixing your AI solution with domain experts who you cater to in a deeply custom way is also likely to make it more difficult for others to penetrate the moat.
  • Lastly - legacy data; if you can modernize these silos with AI, all the better, because the customers will see bigger advantages to using a system that can see into the past as well as it can work in the present.
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