I’m still facing this problem. Do you guys know why it causes and how to fix it?
icnych
19
I have encountered the same problem. I am already a Plus user, but now I cannot use it and the Plus status is also incorrect.
1 Like
scigen
20
Hello everyone,
I have problem with gpt-4. I bought gpt plus subscription but everytime i get answers from gpt-3. I picked GPT-4 in chat but it doesn’t work. What can i do with it?
Just wanted to share still experiencing this issue - tried all browsers
history gone
I’ve been downgraded to FREE Account
and on other computers if i log out - i cant log back in placed in waiting list (DO NOT LOG OUT)
I have also emailed support no response
and now waiting ,
Just wanted to share my experience and good to know im not alone in this
2 Likes
My monthly payment went through this morning, and the exact same thing happened to me in the afternoon. 
1 Like
algar
23
I have the same problem for the last 3 days. I cleared my browser cache and deleted the browser history. Nothing is working 
I wanted to buy the premium subscription but with the comments I read, I’m not sure if it’s worth it.
Nice to know it is not my fault. Same same like all here. Have to wait. Tried a lot of VPN including US, no change.
hkiin
25
yes j’ai fait cette erreur je me suis déconnecté ce matin pensant pouvoir me reconnecté juste après mais non !! depuis c’est le blackout !! je ne peux plus y acceder d’aucune manière !!
I have this issue, but funnily enough when I log onto my work account, I have the option to upgrade without issue…
ChatGPT doesn’t make prompts for Midjourney anymore. It even doesn’t know what Midjourney is. It says everytime that his recent data is from September 2021. Anyone has the same problem ??
I tried it with version 4 en 3.5
mattm
28
Exact same problem as OP, although with my personal account everything works fine.
The only difference I can think of between the two is I’m pretty sure the account that isn’t working I created before it was necessary to verify a phone number.
But I see no way to add a phone number to verify the account now.
same problem. History gone. And cant buy a subscription
is chatgpt a big scam to make people pay this £20 upgrade and then shut down the server at a profit… i can load onto the platform or upgrade to plus, this happened to cryptocurrency and coins were set up bought and the company fold and take profit… could this be the same with CHAT GPT!!! im starting to think so…
mattm
31
No. It’s clearly a bug effecting a minority of users, both paid and unpaid.
interesting fact: if I login from 2nd account I haven’t any problems and can buy a subscription. When I coming back to my main account its still same bug
1 Like
Not good enough for a service that you pay for. It’s not as good as they say it is. Server shouldn’t go down at all. They should be prepared for high traffic usage
algar
34
OpenAI tweeted that they completely shut down ChatGPT on Monday due to this history issue. The solution that helped me was to just create a new account with an email and then buy the premium version. Since then I haven’t had any more problems!
A bit strange though. I logged in using a friend’s credential and for him everything worked.
Same browser, same country. I think it’s something else
I have the same problem here. 
I bought a Plus by 20 march.
