I am a Plus subscriber that logs in with my Google account. I have not had access to my history for nearly a week, and no new conversations are showing in history.
Is there a timeline for this repair?
Is there a way to log in without Google, and would that solve the issue?
I do expect that there will be some kind of compensation for this loss.
I suppose they are so busy with all the developments that this issue, which probably affects only a small percentage of millions of users, is not going to be fixed any time soon. I’ve seen screenshots from others that has a message claiming that “the history is restored for all users now”. Chances are, they don’t even know about our problem, and the messages to support are buried too deep. I’ll simply cancel the subscription, create another account, and buy another subscription there. This account just “broke”.
That would be my concern. Seems to me that all history would be lost and irretrievable by canceling the PLUS subscription, and my history is my greatest concern. Going forward, I hope they develop a way to easily download your entire history, like in a zip file (…I actually had that dream last night; where I saw that option available on the ChatGPT dashboard).
Same here!!! I can’t retrieve my History AGAIN since yersterday. Paid costumer. And the price translates to a high price here in Brazil. Too much for these things to happen! Come on.
Same as most people - no previous history, not saving new chats. ChatGPT Plus subscriber. While Sam Altman waxes poetic about plugins, we’re here with lost functionality and usabilty.
This is a good plug in- but it won’t retrieve histories directly from ChatGPT (for those of us here without historic conversations anymore)
It will save new chats but only on your local computer. So, if you switch between computers (work and home. for example), the plugin won’t push a conversation from one computer to the other.
The same here! A little while ago it worked, including the Show More button… I saw chats I’ve never seen again since the bug. But now… gone again. Well, at least it seems they are working on it, even though they say everything is already back to normal.
Wait… I was about to announce that I had everything back, I can see all my history, but my “Show More” button does not show more, and overall things seem very sluggish and a little wonky. But it’s good to see movement.
Update: I just refreshed the page and everything is gone again!