# ChatGPT Is Not Loading On Firefiox **URL:** \ **Category:** Bugs\ **Tags:** gpt-4, chatgpt, chatgpt-notworking\ **Created:** [September 22, 2024, 8:20am UTC](https://community.openai.com/t/chatgpt-is-not-loading-on-firefiox/951238 "2024-09-22T08:20:01Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jchok](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/jchok/32/465630_2.png) [@jchok](https://community.openai.com/u/jchok)\ **Post date:** [September 22, 2024, 8:20am UTC](https://community.openai.com/t/chatgpt-is-not-loading-on-firefiox/951238/1 "2024-09-22T08:20:01Z")
After the usage problem that I checked on “[https://status.openai.com/](https://status.openai.com/)”, I found that I couldn’t use it for 2-3 days. It has the following symptoms: The chat is empty, can’t log in, no response. Then I tried clearing the cache, the login button still doesn’t respond. I use the browser as Firefix 115.15.0esr (64-bit) on MacOS. I would like to ask about the solution and the cause of this problem, which I sincerely hope the team will quickly fix or reply to me. ---
**Author:** ![mrmike](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/mrmike/32/154939_2.png) [@mrmike](https://community.openai.com/u/mrmike)\ **Post date:** [September 22, 2024, 9:56am UTC](https://community.openai.com/t/chatgpt-is-not-loading-on-firefiox/951238/2 "2024-09-22T09:56:03Z")
I am experiencing the same issue, I opened a case. Getting the follow error in the dev console ```auto Uncaught TypeError: Intl.Segmenter is not a constructor GTe https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160 Ur https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160 https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160 n0xnu42ro5xj12e5.js:160:15904 GTe https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160 Ur https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160 https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160 ``` I tried: - Incognito - Clearing cache/cookies - Re-logging in - Setting the device to mobile mode in dev tools. - Disabling all extensions - It _does_ work on Firefox on my phone which is weird. ---
**Author:** ![philipp5](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/philipp5/32/450197_2.png) [@philipp5](https://community.openai.com/u/philipp5)\ **Post date:** [September 22, 2024, 2:14pm UTC](https://community.openai.com/t/chatgpt-is-not-loading-on-firefiox/951238/3 "2024-09-22T14:14:29Z")
Can confirm. Same problem, same error. unable to login with firefox. The login button is pressable, but no action happens. ---
**Author:** ![735b518fc0a7e847b483](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/735b518fc0a7e847b483/32/448534_2.png) [@735b518fc0a7e847b483](https://community.openai.com/u/735b518fc0a7e847b483)\ **Post date:** [September 22, 2024, 8:06pm UTC](https://community.openai.com/t/chatgpt-is-not-loading-on-firefiox/951238/4 "2024-09-22T20:06:20Z")
Confirmed, same here. Using Firefox ESR (115.15.0esr (64-bit). ---
**Author:** ![jchok](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/jchok/32/465630_2.png) [@jchok](https://community.openai.com/u/jchok)\ **Post date:** [September 23, 2024, 1:12am UTC](https://community.openai.com/t/chatgpt-is-not-loading-on-firefiox/951238/5 "2024-09-23T01:12:12Z")
Dear mrmike In my case it not working. By the way i’m change to use brave browser it work. ---
**Author:** ![parakramapp](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/parakramapp/32/466176_2.png) [@parakramapp](https://community.openai.com/u/parakramapp)\ **Post date:** [September 23, 2024, 6:45am UTC](https://community.openai.com/t/chatgpt-is-not-loading-on-firefiox/951238/6 "2024-09-23T06:45:44Z")
I also have the same problem. ```auto Uncaught TypeError: Intl.Segmenter is not a constructor GTe https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160 Ur https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160 https://cdn.oaistatic.com/assets/n0xnu42ro5xj12e5.js:160 Error: Could not establish connection. Receiving end does not exist ``` ---
**Author:** ![silopolis](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/silopolis/32/466262_2.png) [@silopolis](https://community.openai.com/u/silopolis)\ **Post date:** [September 23, 2024, 9:11am UTC](https://community.openai.com/t/chatgpt-is-not-loading-on-firefiox/951238/7 "2024-09-23T09:11:46Z")
Same here 😢 Same FF version, Kali Linux (Debian Testing) Edit: To find a temporary solution, look for post “Can’t login! Error with Intl.Segmenter in Firefox - Unresponsive Buttons” in this forum, and " Updated to Firefox 115.15esr - ChatGPT and DALL-E NO LONGER WORK!" in connect\_mozilla\_org for full procedure. Sorry for the burden, not allowed to post links 😕 Happy chating folks 🙂 ---
**Author:** ![mrmike](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/mrmike/32/154939_2.png) [@mrmike](https://community.openai.com/u/mrmike)\ **Post date:** [September 23, 2024, 12:53pm UTC](https://community.openai.com/t/chatgpt-is-not-loading-on-firefiox/951238/8 "2024-09-23T12:53:08Z")
I can confirm the Tamper Monkey script fixed it, and the commonality seems to be Firefox on Debian?