ChatGPT is getting useless

I spent hours this morning as a free user on my phone. It was working absolutely fantastic. Working on a novel, and it was helping guide me through details to think about. Said it would store all the information. Then I became a Plus user and it went downhill from there. Lost most of my information. GIving me bad direction using the desktop UI. It needs to better communicate the user experience. I don’t mind some glitches as AI rolls out, but the devs need to better ensure information is not deceptive or lost. If this continues I will cancel and become a free user again.

Note: I want to amend my earlier comment. In further back and forth with ChatGPT I found the ‘Canvas’ feature in the toolbar under the prompt window. When I selected that suddenly the world opened up and the UI reconfigured to separate windows. Some of the previous ‘lost’ information then appeared and I was able to continue on. It remains to be seen how it goes, but right now I am more hopeful this will work out very well.