ChatGPT has stopped working in Firefox

ChatGPT Bugs
42

Strange. That worked for me. Did you delete the entire node?

43

I canā€™t believe they still havenā€™t fixed it lmao what am I paying for

2 Likes
45

Thanks, that trick helped me. For some reason.

46

Odd, didnā€™t work for me unfortunately.

1 Like
47

This is still a huge issue and the fixes mentioned above have not worked for me.

Firefox 124.0 (64-bit

Please OpenAI team, fix this. Literally just anyone of you use any version of firefox and try to use Chatgpt

4 Likes
48

Dammit. Now the fixes I thought worked, DONā€™T work. I have updated Firefox. It worked for a few times and now it is back to being locked out. Nothing works. I have to use the Opera browser to continue using Chat.

2 Likes
49

I have cancelled my account because this problem is still there for more than 2 weeks. I hope they fix it ASAP or stop using ArkoseLabs which is the actual cause of the problem. I tried to contact ArkoseLabs as I think OpenAI is doing nothing about it, and they told me to contact OpenAI not us. I guess they are throwing the issue to each other and we Firefox users are being mistreated. I switched to another AI service and they have much better UI/UX.

2 Likes
50

Because of this problem Iā€™ve moved to Claude for now.

2 Likes
51

Count me into the world of random freezes on Firefox 103.0.1 (x64) with uBlock Origin. Removing cookies and site data for openai.com seems to solve it for a whileā€¦ but itā€™s very annoying as it happens daily.

52

same issue, obviously being caused by what I assume to be unintended enabling of the div with id=ā€œenforcement-containerchatgpt-paidā€, a dev probably broke this by accident, please fix this itā€™s so annoying

4 Likes
53

I solved the problem by cancelling my account. There has been no word from OpenAI that they know or care about it. I question their ability to handle the larger societal and ethical issues if they wonā€™t manage an interface bug.

3 Likes
54

Same issue, I can open a new chat and start typing, the moment I click with the mouse anytwhere on the screen, it stops working.

3 Likes
55

Stop DNS over HTTPS (Firefox)
try it?

56

Also experiencing this problem in Firefox, Mac Sonoma 14.3.1
Freezes after first prompt return. Unable to reload, delete, continue thread, unable to scroll. Only with Chat GPT, not other site has this issue in Firefox.

1 Like
57

Yes same here, quite annoying, I need to keep refreshing and doing weird stuff to get it work, at some point I just go faster googling, and that beats all purpose of generative AI for me.

1 Like
58

Iā€™m having the same problem. It works in other browsers but not in Firefox!

59

Have somebody fixed this problem?

61

Cleared all, quit Firefox, logged back in. Completely empty chat history sidebar, refresh, history came in, but clicking any of them gives ā€œCouldnā€™t loadā€¦ā€ errors.

On all of them.

Type into the prompt field, hit enter, just goes into outer space.

This has been completely unusable since the beginning of the month. I would like a refund for the ā€œservice outageā€ ā€“ itā€™s been almost a quarter of the month for which I paid and it is utterly unusable.

4 Likes
62

I tried all the suggestions. I deleted the thread I was working on and that fixed it.

63

Iā€™m having a whole new set of issues now with chatGPT and Firefox, conversations canā€™t be sent, the UI is missing elements, and anytime I try to pull up a conversation I get an error saying the conversation canā€™t be retrieved. Iā€™ve cleared my cookies and disabled all my plugins and tried it in incognito mode, tried refreshing and re-logging in, but I canā€™t even get the page to complete the process of logging out correctly. Iā€™ve tried on both my windows 10 & 11 machines using Firefox 126.01 ā€¦ no luck ā€¦ but everything seems to work fine on Chromium based stuff like Microsoft Edge :confused: