# ChatGPT (GPT-4o) giving completely nonsensical responses, or am I getting responses intended for other users?

**URL:** <https://community.openai.com/t/chatgpt-gpt-4o-giving-completely-nonsensical-responses-or-am-i-getting-responses-intended-for-other-users/868827>\
**Category:** Bugs\
**Tags:** hallucinations, gpt-4o\
**Created:** [July 16, 2024, 7:43pm UTC](https://community.openai.com/t/chatgpt-gpt-4o-giving-completely-nonsensical-responses-or-am-i-getting-responses-intended-for-other-users/868827 "2024-07-16T19:43:38Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![\_j](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/_j/32/719663_2.png) [@\_j](https://community.openai.com/u/_j)\
**Post date:** [August 2, 2025, 10:03pm UTC](https://community.openai.com/t/chatgpt-gpt-4o-giving-completely-nonsensical-responses-or-am-i-getting-responses-intended-for-other-users/868827/11 "2025-08-02T22:03:27Z")

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The most recent reports bumping this year-old topic discuss a new symptom from the prior purpose of this forum topic:

- referring back to obsolete information, or topic confusion.

### Likely issue:

- An AI that is fed cross-session “memory” about you that it previously stored
- An AI that is fed some more information retrieved from searching old chats

### Solution:

Disable the newer memory “features” that confuse an AI.

- In ChatGPT, pick your account menu, then “`Settings`”
- Under “`Personalization`”, disable the toggle of both memories

 ![The image shows the 'Personalization' settings menu for ChatGPT, with options for customizing memory and record mode features, some of which are toggled off. (Captioned by AI)](https://us1.discourse-cdn.com/openai1/original/4X/b/6/e/b6eb54839672c28a9c217c725714d1c2a766fa72.png)

While memory is still enabled, you can “manage memories” and see what the AI has been storing about you with its memory tool, and also delete those.

### Result

An AI model that remains focused on the topic of the chat session, using only your immediate conversation.

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_[View the full topic](https://community.openai.com/t/chatgpt-gpt-4o-giving-completely-nonsensical-responses-or-am-i-getting-responses-intended-for-other-users/868827)._