Ah, this helps! Hopping into the community and searching for related topics regard the item I was struggling with, I sort of lost track of this in fact being a Developer Forum, not so much a forum for discussion and support on the ChatGPT web interface, its usability and possible issues. I now better understand how to choose which path to follow for developer support versus ChatGPT web interface topics. Thank you for clarifying – much appreciated!
1 Like
I’ll add that after I reported the problem via the support bot, OpenAI acknowledged the issue, let me know when it was being worked on, and again let me know when it was fixed. Very communicative and helpful.
The fix was urgent for me because I was ready to release a new version of ChatKeeper, which syncs ChatGPT export files with local Markdown files. That’s a very very brief desription, but if it sounds like it might make your exports more useful, I just released it and invite you to check it out!
- Marty
Hi all… I reported this problem all the way back on September 15th 2024 and I have never had any normal response back except the typical, “Check your Spam Folder”, then they would quickly close the ticket before I read it. MISSING My Statement Completely of what I was able to figure out on my own.
Maybe this helps anyone going forward. The Worst Part is
-
Your can NOT save your session that your in for when you do, you immediately get a 404 error page.
-
today I tried to print in to a PDF file, Thought it would work because it said 23 pages, then pages 2-23 was all blank! I mean do they do this on purpose?!
-
you can not change your email, However it NOT a Bug with your email.
-
It kills me that I can’t back up any of my critical sessions since last year despite they are Critical Documents that I PAID for, Was Told I Could ALWAYS Export And Save a Copy of, Which I did 90 times before, (once or twice a month) No longer able to after September 15th 2024…
It is NOT a Spam Folder Thing… As this is reproducible on numerous browsers and different computers with different email accounts.
Dated Sept 15th 2024…
While waiting for any kind of work around or response back from OpenAI, I did the following… and got some results…
I created a brand-new, non-subscription GPT account under the email BlahBlah1@Yahoo.com, which is different from my existing [[my email]] mailto:BlahBlahMyEmail2@Yahoo.com) account—the one GPT has always worked with before.
Using the same settings, parameters, and browsers, I tested the new account, which had only a quick history of asking how the AI was doing today. On this new, empty account, I successfully received an email from GPT.
This confirms that the issue is NOT a Spam Thing or that I am not doing something correctly, for I have done this successfully almost 90 times before without error.
I Feel this is likely caused by either corrupt data on your side of the fence or possibly what ever happened to ChatGPT around September 15th 2024, Like a patch, OS Update or Corrupt JAVA Script or Something being out of Whack, Because GPT Once Tried to do a Simple calculation of something, then Told Me there was Data Corruption in my Save History File and It could no longer do what I asked for. OK… But After that I could no longer download anything database after that and hitting the 75% full limit.
Please send me a backup of my paid account to my registered email
2 Likes