# ChatGPT(Codex) Serious BUG **URL:** \ **Category:** Codex\ **Tags:** bug\ **Created:** [July 24, 2026, 10:17am UTC](https://community.openai.com/t/chatgpt-codex-serious-bug/1388099 "2026-07-24T10:17:08Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![hyperia](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/hyperia/32/753469_2.png) [@hyperia](https://community.openai.com/u/hyperia)\ **Post date:** [July 24, 2026, 10:17am UTC](https://community.openai.com/t/chatgpt-codex-serious-bug/1388099/1 "2026-07-24T10:17:08Z")
After the update, you can edit the project in the project and add more file paths to the project. However, after adding, the ChatGPT client will not be able to open at all and will remain in the wrong interface. ---
**Author:** ![EricGT](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ericgt/32/20571_2.png) [@EricGT](https://community.openai.com/u/EricGT)\ **Post date:** [July 24, 2026, 10:24am UTC](https://community.openai.com/t/chatgpt-codex-serious-bug/1388099/2 "2026-07-24T10:24:08Z")
Welcome to the forum! You are welcome to discuss Codex issues on the forum, however the official place to report and track them is the GitHub issue tracker for [OpenAI Codex](https://github.com/openai/codex/issues). I had ChatGPT look for the closest related issue and it identified: > > > \### What version of the Codex App are you using (From “About Codex” dialog)? > > 20…26.07.24latest version > > \### What subscription do you have? > > ChatGPT Plus > > \### What platform is your computer? > > OS: Windows 10/11 Application: ChatGPT Desktop for Windows Account: ChatGPT Plus > > \### What issue are you seeing? > > Hello OpenAI team, > > I encountered a crash issue with the Codex App / ChatGPT Desktop application on Windows. > > The application was working normally before this issue happened. > > The issue started when I clicked "Add project" in the application. After adding a project, the application suddenly crashed and exited. > > After restarting the application, it always shows: > > "Something went wrong" > > The app cannot load anymore. > > \## Steps to reproduce > > 1. Open Codex App / ChatGPT Desktop on Windows. > 2. Use the application normally. > 3. Click "Add project". > 4. After creating the project, the application crashes. > 5. Restart the application. > 6. The application shows "Something went wrong" every time. > > \## Expected behavior > > The application should successfully create the project and continue working. > > \## Actual behavior > > The application cannot start and only displays the error page. > > Clicking "Retry" does not fix the issue. > > \## Environment > > \- OS: Windows 10/11 > \- Application: ChatGPT Desktop / Codex App for Windows > \- Subscription: ChatGPT Plus > \- Network: SOCKS5 proxy through Proxifier + Clash Verge > > \## Troubleshooting > > I have already tried: > > \- Restarting the application > \- Restarting Windows > \- Updating ChatGPT Desktop > \- Completely uninstalling and reinstalling the application > \- Removing ChatGPT/OpenAI related AppData cache files > > The issue still happens. > > \## Additional information > > Before creating the project, the application worked normally. > > The crash happened immediately after adding a project, so it may be related to project initialization or corrupted local application state. > > The network connection appears normal. OpenAI related domains can be accessed successfully through the proxy. > > Thank you. > > \### What steps can reproduce the bug? > > 1. Open ChatGPT Desktop app. > 2. Use the app normally. > 3. Click "Add project". > 4. After adding the project, the app crashes or exits. > 5. Restart ChatGPT Desktop. > 6. The app always shows the "Something went wrong" error. > > \### What is the expected behavior? > > The project should be created successfully, and ChatGPT Desktop should continue working normally. > > \### Additional information > > The application cannot load after the crash. It only displays: > > "Something went wrong" > > with two buttons: > > Update ChatGPT > Retry > > Clicking "Retry" does not resolve the issue. If that issue matches your problem, consider adding a 👍 reaction on the GitHub issue page itself, not just on the forum topic, as reactions on GitHub help the developers gauge impact and prioritize work. If it is not the same issue, try searching the existing GitHub issues for a closer match. If you cannot find one, then open a new issue with as much detail as possible. ---
**Author:** ![hyperia](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/hyperia/32/753469_2.png) [@hyperia](https://community.openai.com/u/hyperia)\ **Post date:** [July 24, 2026, 11:00am UTC](https://community.openai.com/t/chatgpt-codex-serious-bug/1388099/3 "2026-07-24T11:00:07Z")
Are there temporary solutions? Currently, this BUG prevents me from accessing the Codex APP normally ---
**Author:** ![EricGT](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ericgt/32/20571_2.png) [@EricGT](https://community.openai.com/u/EricGT)\ **Post date:** [July 24, 2026, 11:12am UTC](https://community.openai.com/t/chatgpt-codex-serious-bug/1388099/4 "2026-07-24T11:12:52Z")
> [@hyperia](#): > > Are there temporary solutions? I do not know of any. The way I find such workarounds is to search the issues, often those linked as possible duplicates are more likely to have a workaround. ---
**Author:** ![2872612921](https://avatars.discourse-cdn.com/v4/letter/2/91b2a8/32.png) [@2872612921](https://community.openai.com/u/2872612921)\ **Post date:** [July 24, 2026, 2:02pm UTC](https://community.openai.com/t/chatgpt-codex-serious-bug/1388099/5 "2026-07-24T14:02:22Z")
I downloaded an old version of codex, it works temporarily. Waiting for official update. ---
**Author:** ![Felipe\_Vitoria](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/felipe_vitoria/32/753515_2.png) [@Felipe\_Vitoria](https://community.openai.com/u/Felipe_Vitoria)\ **Post date:** [July 24, 2026, 4:17pm UTC](https://community.openai.com/t/chatgpt-codex-serious-bug/1388099/6 "2026-07-24T16:17:52Z")
I don’t know if it helps, but in this thread I created, I explain a temporary solution to the problem that doesn’t require reverting to the previous version. > [@Codex crashes after opening a multi-root project in version 26.721.3996.0](https://community.openai.com/t/codex-crashes-after-opening-a-multi-root-project-in-version-26-721-3996-0/1388122/7): > > Temporary workaround found We were able to recover the desktop application by removing the persisted multi-root project entry from the Codex global state file. The issue started after creating or selecting a project that contained more than one root folder. After that, Codex Desktop repeatedly reopened the same invalid project state during startup and crashed inside AppRoutes with: Error: process is not defined The affected state was stored in: %USERPROFILE%.codex.codex-global-state.json T… ---
**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\ **Post date:** [September 26, 2026, 2:45pm UTC](https://community.openai.com/t/chatgpt-codex-serious-bug/1388099/7 "2026-09-26T14:45:29Z")
Apologies for the delayed response. Since this report concerns an older version, please update to the latest available app version, fully close the app, and reopen it. If the app opens successfully, try a project with a single folder first before adding additional folders. This can help determine whether the issue is still specific to projects containing multiple folders. If the app still won’t open, or adding another folder triggers the issue again, please contact Support with your current app version, operating system, a screenshot of the error, and the steps that reproduce it. Davinder ---
**Author:** ![avinash.api](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/avinash.api/32/741581_2.png) [@avinash.api](https://community.openai.com/u/avinash.api)\ **Post date:** [September 26, 2026, 2:45pm UTC](https://community.openai.com/t/chatgpt-codex-serious-bug/1388099/8 "2026-09-26T14:45:36Z")