Our ChatGPT Business workspace (Walnutcoding) has been deactivated since last Saturday with zero prior warning. Close to 600 members of our team are completely locked out of ChatGPT and Codex, and the impact on our operations has been severe.
Neither our workspace Owner nor our Administrator received any email notification — before or after the deactivation. We only discovered the issue when our team couldn’t log in.
Our subscription renewal is due tomorrow (June 17), and we currently cannot access the billing page at all. Every attempt redirects to the deactivated workspace screen. We are completely unable to take any action to ensure continuity of our subscription.
What should we do to restore the use of the workspace。