# ChatGpt 4o says it cannot see images

**URL:** <https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032>\
**Category:** Bugs\
**Created:** [November 27, 2024, 3:26am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032 "2024-11-27T03:26:10Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![liu.jinx](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/liu.jinx/32/448554_2.png) [@liu.jinx](https://community.openai.com/u/liu.jinx)\
**Post date:** [November 27, 2024, 3:26am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/1 "2024-11-27T03:26:10Z")

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![image](https://us1.discourse-cdn.com/openai1/original/4X/f/6/0/f604c253e8b94822dec4e448673d1320adfd40c5.png)  
This happened to me starting from an hour ago. It is horrifying, drastically lowered the model’s capacity, please have it fixed ASAP else I could cancel my subscription

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**Author:** ![liu.jinx](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/liu.jinx/32/448554_2.png) [@liu.jinx](https://community.openai.com/u/liu.jinx)\
**Post date:** [November 27, 2024, 3:24am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/2 "2024-11-27T03:24:08Z")

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![image](https://us1.discourse-cdn.com/openai1/original/4X/f/6/0/f604c253e8b94822dec4e448673d1320adfd40c5.png)  
I encountered it too, suddenly it just broke, please fix this

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**Author:** ![syeako](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/syeako/32/449496_2.png) [@syeako](https://community.openai.com/u/syeako)\
**Post date:** [November 27, 2024, 4:25am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/3 "2024-11-27T04:25:58Z")

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Same issue. Suddenly gpt4 and gpt4o claim that they’re not able to process images. They could a day ago.

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**Author:** ![riviageralt974](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/riviageralt974/32/450093_2.png) [@riviageralt974](https://community.openai.com/u/riviageralt974)\
**Post date:** [November 27, 2024, 7:07am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/4 "2024-11-27T07:07:01Z")

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Same issue here as well. It was working properly an hour ago.

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**Author:** ![2f6da9da90ac4a0eba36](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/2f6da9da90ac4a0eba36/32/448698_2.png) [@2f6da9da90ac4a0eba36](https://community.openai.com/u/2f6da9da90ac4a0eba36)\
**Post date:** [November 27, 2024, 7:35am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/6 "2024-11-27T07:35:38Z")

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The same issue has occurred! It happened last month for a few days, was fixed, but today it happened again!

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**Author:** ![aqoursoro](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/aqoursoro/32/458148_2.png) [@aqoursoro](https://community.openai.com/u/aqoursoro)\
**Post date:** [November 27, 2024, 9:13am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/7 "2024-11-27T09:13:44Z")

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Same thing happened here, says it cannot read or generate images suddenly

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**Author:** ![hayateshin40](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/hayateshin40/32/146569_2.png) [@hayateshin40](https://community.openai.com/u/hayateshin40)\
**Post date:** [November 27, 2024, 4:25pm UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/8 "2024-11-27T16:25:29Z")

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I met the same issue just now

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**Author:** ![hayateshin40](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/hayateshin40/32/146569_2.png) [@hayateshin40](https://community.openai.com/u/hayateshin40)\
**Post date:** [November 27, 2024, 4:27pm UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/9 "2024-11-27T16:27:10Z")

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what happened？I met the same issue. Crying

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**Author:** ![sharodia.m](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/sharodia.m/32/506703_2.png) [@sharodia.m](https://community.openai.com/u/sharodia.m)\
**Post date:** [November 27, 2024, 6:23pm UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/10 "2024-11-27T18:23:32Z")

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chatgpt cannot see images - how to fix this issue?

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**Author:** ![magnoshow64](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/magnoshow64/32/506707_2.png) [@magnoshow64](https://community.openai.com/u/magnoshow64)\
**Post date:** [November 27, 2024, 7:39pm UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/11 "2024-11-27T19:39:15Z")

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I’m also having this same problem

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**Author:** ![Henrry](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/henrry/32/403355_2.png) [@Henrry](https://community.openai.com/u/Henrry)\
**Post date:** [November 27, 2024, 9:08pm UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/12 "2024-11-27T21:08:24Z")

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Buen día, Sres de OpenAI.

Por favor den solucion a la problematica sobre la lectura o analisis de los archivos adjuntos como un PDF o imagenes, es fundamental realizar ello, caso contrario rescindire mi servicio de ChatGPT Plus que llevo desde hace muchos meses.

Quedo atento a sus comentarios.

Atte. Henrry

 ![Captura de pantalla 2024-11-27 160357](https://us1.discourse-cdn.com/openai1/original/4X/e/c/6/ec6a1f8be198efc49cab9c07c7d89ad6eebc36be.png)

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**Author:** ![subscribtionbd13](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/subscribtionbd13/32/448278_2.png) [@subscribtionbd13](https://community.openai.com/u/subscribtionbd13)\
**Post date:** [November 27, 2024, 11:29pm UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/13 "2024-11-27T23:29:57Z")

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Same here. I am experiencing this issue

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**Author:** ![admin260](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/admin260/32/448288_2.png) [@admin260](https://community.openai.com/u/admin260)\
**Post date:** [November 27, 2024, 11:57pm UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/14 "2024-11-27T23:57:41Z")

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same here. whats going on

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**Author:** ![toranekowg](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/toranekowg/32/506905_2.png) [@toranekowg](https://community.openai.com/u/toranekowg)\
**Post date:** [November 28, 2024, 3:19am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/16 "2024-11-28T03:19:25Z")

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Refund my plus fee ，openai

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**Author:** ![anas991546](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/anas991546/32/506953_2.png) [@anas991546](https://community.openai.com/u/anas991546)\
**Post date:** [November 28, 2024, 4:11am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/17 "2024-11-28T04:11:51Z")

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Same issue with images. my gpt keep giving the same answer (I can’t view images directly), could you please help ?

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**Author:** ![aoranzhuanmi](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/aoranzhuanmi/32/451591_2.png) [@aoranzhuanmi](https://community.openai.com/u/aoranzhuanmi)\
**Post date:** [November 28, 2024, 4:56am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/18 "2024-11-28T04:56:48Z")

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same questions, damn. need help!

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**Author:** ![kagakuzenku](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/kagakuzenku/32/507016_2.png) [@kagakuzenku](https://community.openai.com/u/kagakuzenku)\
**Post date:** [November 28, 2024, 6:12am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/19 "2024-11-28T06:12:40Z")

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same issue for me as well, how to fix it?

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**Author:** ![itdoctor360](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/itdoctor360/32/449058_2.png) [@itdoctor360](https://community.openai.com/u/itdoctor360)\
**Post date:** [November 28, 2024, 6:12am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/20 "2024-11-28T06:12:44Z")

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Same here. This is utterly frustrating and OpenAI should fix this immediately

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**Author:** ![lifelix1221](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/lifelix1221/32/448520_2.png) [@lifelix1221](https://community.openai.com/u/lifelix1221)\
**Post date:** [November 28, 2024, 11:20am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/21 "2024-11-28T11:20:45Z")

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I have the same problem, really frustrated

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**Author:** ![dr.robertford0827](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/dr.robertford0827/32/448712_2.png) [@dr.robertford0827](https://community.openai.com/u/dr.robertford0827)\
**Post date:** [November 28, 2024, 11:50am UTC](https://community.openai.com/t/chatgpt-4o-says-it-cannot-see-images/1033032/22 "2024-11-28T11:50:26Z")

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WTF！fix it now! Or i will cancel my subscription

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